概要

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. I am hard working, experienced, and passionate with strong organizational skills eager to secure any position in a suitable environment to achieve the goals and in turn, enhance my skills and experience.

工作经历

公司标识
Customer Support Manager
InstaWorld Pvt Ltd
Sep 2022 - 代表 | Islamabad, Pakistan


Customer Support
Cutomer Services
Customer Relationship Management
3PL co-ordination

公司标识
Delivery Operations Senior Associate
Airlift Technologies
Jun 2021 - May 2022 | Islamabad, Pakistan









- Manage Affiliate channel - Onboard Franchise in Islamabad- Acquisition through different online & offline channels- Using BTL & ATL Channels for getting acquisition- Analysis of CPM, CPC & CPA to get better Acquisition numbers by spending less.- Manage Affiliate channel - Onboard Franchise in Islamabad - Acquisition through different online & Offline channels - Using BTL & ATL Channels for getting acquisition - Analysis of CPM, CPC & CPA to get better Acquisition numbers by spending less.
- Improvements in training modules- Training compliance at the market level- Devising & rolling out effective comms for rider base- Activating old riders by clearing up their bottlenecks and providing ongoing support at the RTC level to resolve rider issues- Real-time tech/app issue reporting and monitoring till the issue is resolved- Monitoring rider activation/churn- Responsible for on-ground acquisition activities with affiliates, BTL activities, and other acquisition channels requiring on-ground activation support- Responsible for assisting Market Ops Leads & Area Managers with running sprints, ad-hoc problem solving & support for market delivery operations- Providing operational support for uninterrupted delivery operations- Driving execution of on-ground activities for new lead generation and rider activation







公司标识
Internee
Attock Refinery Limited
Feb 2021 - Mar 2021 | Rawalpindi, Pakistan

Work in quality control laboratory o Attock Refinery Limited.
Done work on Auto titration, Auto distillation, Auto flashpoint (D93, IP 170)
Pour point and cloud point, RON Testing (D2699), Petra Sulphur Test, 
Standardization, Color Test, Doctor test for  Sulphur.

公司标识
Teacher
KIMS Secondary School
Sep 2018 - Nov 2020 | Rawalpindi, Pakistan

Teach Chemistry and work as a Co-Ordinator and Exam controller.

学历

Allama Iqbal Open University (AIOU)
学士, 理工学士, BS Chemistry‎
Chemistry
CGPA 2.9/4
2022
大学入学/0级, , ‎
Science
等级 A
2012

技能

中级 Accounting
中级 Bookkeeping
熟练 Computer Proficient
熟练 Conservation Awareness
熟练 Customer Satisfaction Management
中级 Fluent in English
中级 Human Resource Management
初学者 Online Business Management
熟练 Online Tutoring
熟练 Operational Project Management
中级 Presentation Skills
中级 Product Promotion
熟练 Security Principles
中级 Teaching Skills

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语