Dynamic articulate and hardworking professionals with applied professional experience as a system and
network operations associate with in highly dynamic technology centered environment. Proven and well
established track record as Designing, Implementation, Testing and maintaining of various network and
technology, aspiring to apply technical and management skills to a leadership position to bring efficiency
and innovation to a top engineering in an expressive manner to keep company standards up to the mark.
Offer almost
2 year experience in Networking as a Network & system Administrator, 18 Month experience in
Network Switching Side (CSE-NOC transmission), 6 months experience in network designing & layouts.
Currently looking for having responsibility (but not limited to management) in Networking in your prestigious
organization, looking for contributing to in networking dynamics of your company.
Configure network hardware such as servers, routers, and switches.
Upgrade, repair, and maintain computer networks.
Troubleshoot various network issues.
Assist network architects with the design of network models whenever needed.
Manage servers and operating systems.
Installation, configuration, backup & troubleshooting of windows.
Define & implement network policies, setup user accounts, permissions and passwords.
Installation & troubleshooting of windows OS and different software application at User side.
Configuration, management, troubleshooting and securing of local area network (wired & wireless)
Manage computer hardware& its troubleshooting including repairing at (certain level)
Maintain the IT infrastructure (installed server / computers / routers / printers etc.) inventory list
Stock management of consumable items i.e. tonners, keyboards, mouse etc.
Management & troubleshooting of printers by contacting external services providers.
To attend, solve and maintain the log of computer user complains regarding hardware and software.
To monitoring and maintaining computer systems and networks.
Management and troubleshooting of Printer by contacting external services providers and update vendor complain list.
Verify functionality of hardware and software components.
Assist employees with computer problems and answer their questions.
Conduct daily network backup operations.
Evaluate and modify system\'s performance.
Configurations of MSAG/DSLAM/ONU/GPON through Telnet SSH2.
Maintain on-going services of IPTV and broadband and resolving customer technical issues.
Interactions and co-ordinations with Business team through phone, email and WhatsApp.
Maintain on-going services smoothly to avoid customer escalations.
Working routinely on ZTE NMS, Huawei UMS, Nokia Alcatel AMS.
Strictly Monitoring equipment like MSAG/DSLAM, Snags and issues are forwarded toequipment hardware technical team.
Responsible for handling all queries regarding customer issues and escalations.