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概要
A multi-skilled IT officer with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, network support, technical support and computer repairs.
Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development
项目
工作经历
Network Support Engineer
•Manage, maintain and troubleshoot Network LAN, WAN.
•Monitoring Network, Latency, and Node’s internet connectivity.
•Install, manage, and troubleshoot network devices (firewall, Switches, Access points Wi-Fi routers, network printer, and attendance machines).
•Ensure to daily operational IT/helpdesk issues of 300 staff members
•Manage Domain Controller, Active directory, Users, Group policies, DHCP server, Data sharing, backup server, Email server etc.
•Assist in network/WIFI configuration and maintenance issues in order to ensure network uptime
•Ensure all computers/workstations/laptops are compliant with latest software updates, software whitelisting, and other antivirus/security controls
•Provide technical support to resolve cloud platform services like Azure, AWS
•Assist in VoIP support services, Sip Phone and extension configuration.
Network Administrator
•Manage LAN, WAN Network.
•Monitoring Network, Latency, Node’s internet connectivity.
•Manage Network devices (Cisco Switch, Mikrotik, Wi-Fi Router, Network printers).
•Managing and troubleshoot quires of System and Networks troubleshooting of more than 110 users.
•Manage domain server 2019, Active directory, User profiles & data, Group policies, Server backups.
•Software installation, OS installation.
•Network Cabling, CCTV Camera, NVR configuration & troubleshooting.
•MS Outlook mail configuration, Troubleshoot, Backup.
System/Network Administrator
•Managing and supporting quires of System and Networks troubleshooting of more than 65 User nodes.
•Manage Network devices (Switches, Wireless Router, Network printers)
•Monitoring Network, Latency, Node’s internet connectivity.
•Maintain domain, Active directory, Group policy, Server Routine Backups
•Installing, testing and debugging the different software on client side.
•Troubleshooting computer hardware and software problems including laptops.
•Monitor VoIP connectivity, Sip phone installation, Sip configuration.
•Maintain and manage user data, System up-gradations, Hardware, Software installation.
•Configure and troubleshoot problems regarding MS Outlook
•Mikrotik basic WAN configuration, User bandwidth allocation and control bandwidth.
•Remote support
