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概要
As an experienced IT Support Engineer with certified Google IT Support, I am dedicated to providing exceptional support to users and helping organizations optimize their IT infrastructure. With 2+ years of experience in the field, I am confident in my ability to troubleshoot complex problems and provide effective solutions.
项目
工作经历
System and Network Engineer
As a System and Network Engineer, you will be responsible for designing and implementing LAN, WAN, and wireless network architectures using technologies such as Cisco, Fortinet, Palo Alto, Ruckus, and Ubiquiti. You will also install, configure, and maintain WAN/LAN routers, switches, and wireless access points, and troubleshoot network issues using tools such as NetFlow, PING, TRACERT, and packet capture. You will have experience with NGFW firewalls, IPS & IDS, web filters, anti-virus, VoIP, data loss prevention, and deep packet inspection. You\'ll also develop Disaster Recovery and Incident Response plans, identify single points of failure, and maintain all relevant documents. Additionally, you\'ll have excellent knowledge of best practices around management, control, and monitoring of networking infrastructure, and be great at organizing, prioritizing, and multitasking.
IT Support Engineer
· Monitoring of Rahim Yar Khan Region.
· Perform Monthly Visits of Branches to Maintain IT Standards.
· Assists branches/staff of Rahim Yar Khan Region with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software as per approved guidelines.
· Maintain IT equipment Inventory of Rahim Yar Khan region Branches.
· Give technical vetting on branches IT equipment’s.
· Configuration of Network Devices i.e. router and switches.
· Coordinate with Network Operations staff to resolve ISP network connectivity problems.
· Execution of Core banking migration project/Software rollout/LAN revamp and other projects Under ITG in branches.
· Interact with numerous computer platforms in a multi-layered client server environment including Installation/re-installation of Linux
· Servers/Terminals for configuration of legacy and core banking applications.
· Trains and orients branch staff on use of hardware, banking applications and other software.
· Assist Vendors in maintaining LAN/WAN Infrastructure like as DSL, Wireless media, Fiber cables.
· Maintain IT security standards and enforce compliance.
· Installed biometric devices and digital signage machine in branches of Rahim Yar Khan.
