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概要
Career Objective: To work in a challenging environment to achieve organizational and personal, professional goals.
I am good at managing people, Customer Service oriented, self-motivated, possess good Inter personal skills, Negotiation Skills, enjoy working with team, can work well under pressure, have Drafting skills, Time & Stress Management skills.
工作经历
Call Center Operator
Receive calls professionally, and forward the complaints to the concerned zone, take follow ups for complaints
Customer Service Executive
Received calls professionally to provide product information as per defined SOP\'s in an excellent manner and pursuaded customers to buy the products. Addressed customers\'queries, provided online resolution to the complaints where necessary, took follow-ups for pending concerns and forwarded to the concerned departments for resolution as well as met quality and quantity targets while adhering to the company policies and procedures.
Got appreciation for receiving excellent customer feedback.
International Sales Executive
Managed to contact prospects in USA via phone to sell online travel and tours, pursuaded them to attend free seminar, after taking appointments, generated leads for the management.
Teacher
Provided teaching services with dedication, as a Class Teacher. Major subjects I taught included: English, Science, Social Studies.
Got an Appreciation Award in recognition of my devoted services rendered for Elite English School.
