概要

Cisco Certified Specialist  -  Microsot Certified Solution Expert


Experienced Information Technology engineer with a demonstrated history of working in the information technology and services industry.
Skilled in windows server installation, active directory. DNS, DHCP.
IT infrastructure, desktop support, Local Area networking, remoter desktop
networking, knowledge about OSI model and TCP & IP protocols, access point.


项目

IT Network Support Service

工作经历

公司标识
Help Desk Engineer
International Golden Group - Abu Dhabi
Apr 2019 - 代表 | Dubai, United Arab Emirates



Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or via remote-access systems.
Offering solutions that meet the needs of the client.
Repairing hardware malfunctions, software issues, and networking problems.
Maintaining good client relations.
Identifying hardware and software solutions.


Resolving network issues.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.

公司标识
IT/Network Technical Support
Feltron security systems
Aug 2018 - Mar 2019 | Dubai, United Arab Emirates


Commercial IP CCTV security system installation, setup, and repair.
Cat5, 5e, 6 structured cable system installation, termination, and testing.
Stationary and remotely controlled motion IP CCTV camera installation.
Multiple DVR system component rack construction and installation.
Multiple DVR and associated hardware (work stations, routers, switches) installation and setup.
Customer supplied location specification drawings utilization.
Access points (Wi-Fi) systems designing and configuration

公司标识
IT Technical Support
Core information technology
Apr 2015 - May 2018 | Dubai, United Arab Emirates


Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Monitoring and maintaining computer systems and networks.
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Maintenance of LAN and all network in the regional office




Cable installation, CCTV cameras installation, DVR configuration, access and support.
IP CCTV security system installation, setup,
Troubleshoot cameras, DVRs, NVRs, computers, peripherals, and other hardware.

公司标识
Computer Technician
Fast Computers
Mar 2008 - Aug 2012 | Jampur, Pakistan

-Assembling of Computers parts and installation operating systems
-working with OS win XP 2006,2001 and win98 with command base interface
-looking for driver for peripheral and installation
-Troubleshooting hardware and software issues and diagnose
-Replacing Hardware parts and installing alternation
-installation of software like Adob photoshop , coral draw and ms office

学历

Microsoft Certified Solution Expert MCSE
证书, ‎
Computer, Computer Systems, Information System, Information Technology
Completed
2020
Cisco Certified Specialist - ENCOR - Enterprise Core
证书, ‎
Computer Network, Data Communication and Networks
Completed
2020
Virtual University of Pakistan
学士, BSc, BSc‎
Computer Science
CGPA 3.4/4
2019

技能

中级 CCTV Technical Support
熟练 Desktop Support
初学者 ELV Technical support
熟练 IT Technical Support
中级 Network Infrastructure Support
中级 project support spacialist
中级 Wireshark 

语言

中级 乌尔都语
中级 英语