概要

An energetic, enthusiastic, self-motivated, detail-oriented and quick learner having 6 years of Supply Chain and Logistics Management Professional experience in E-commerce ,Distribution and Retail Industry .Looking forward to strengthen career in Supply Chain domain with Proven abilities of using effective team building, Logistics Management, Inventory management, Lean management / manufacturing, Procurement & warehousing, quality assurance and safety of product’s distribution.

项目

RVP process for Return Shipment from all over the world
Area Zones Implementation in LAST MILES Operations
Supply Chain Management-Warda Collection

工作经历

公司标识
Senior Operations Executive(SCM)
Ruba Digital (RUBA SEZ)
Mar 2019 - 代表 | Lahore, Pakistan

Managing supply of Appliances to around 70 R.D's Branches situated in Punjab and Northern side .
Dealing with Vendor (Haier) for Stock availability and timely delivery to branches within set Lead time.
Responsible for keeping Demand and Supply curve balance.

公司标识
RMA's operations Manager
Awok.com
Jan 2018 - Dec 2018 | Dubai, United Arab Emirates

Return merchandise authorization (RMA) is a process that involves making return orders, initiating refunds and claiming warranty from suppliers.
Responsibilities
• Created and systemized the RVP’s process for local and international Customers and track product failure analysis.
• Optimized the RMA’s process to achieve our defined 3 days SLA’s.
• Analyzed the customer’s complaints and requirements, based upon that statistics apprise the concern department for Market’s trend.
• Ensured high level of customer service is delivered to all internal and external customers, in accordance with the RMA Support Team's mission.
• Effectively built a cohesive team that is focused on continuous improvement
• Worked closely with internal departments such as Operations, Internal Sales, Technical Support, Accounts Receivable/Payable, Quality and Engineering as required
• Built and maintained positive relationships vendors and Third Party Logistics
• Set daily, weekly and monthly processing priorities
• Focused on reviewing and analyzing current processes on a regular basis and develop and implement new processes as required

公司标识
Assistant Logistics Manager
Awok.com
Jul 2016 - Dec 2017 | Dubai, United Arab Emirates

• Strategically planed and managed logistics, warehouse, transportation and customer services
• Directed, optimized and coordinate full order cycle.
• Ensured correct allocation of resources to meet delivery schedules
• Coordinated with the 3PLs for KSA and other global shipments and follow up with them for the current status of the shipment.
Key Achievements
• Managed the deliveries of Average 9000/day orders in UAE through 140 own fleets and also through 9 different 3PLs.
• Implemented a mechanism for setting customer expectations regarding order delivery
• Created an effected dispatch layouts in a way that specifically helped in sorting of 12,000 shipments at a time.
• Allocated the locations and shipments to the drivers around the UAE in such a way which enhanced their productivity.
• Earned leadership status by maximizing team performance, exceled at developing, identifying and using the skills of team members as well as detecting and resolving the problems and weaknesses of each team member.
• Developed an initial stage VSM model for dispatch team which significantly helped in eliminating non value added activities and to achieve the lead time.
• Established or monitored specific supply chain-based performance measurement systems
• Created policies or procedures for logistics activities.
• Arranged stock on the bases of ABC analysis system

公司标识
Section Supervisor
Hyper Star
Jul 2010 - Feb 2012 | Lahore, Pakistan

• Knowledge of stock.
• Aware of most profitable and bestselling lines.
• Effectively merchandising floor and creating eye catching and effective displays.
• Ensuring all goods are correctly priced and well ticketed.
• Ensuring all customers are acknowledged, and looked after.
• Updating staff members constantly with new product information.
• Communicating any problems/developments concerning staff members to Store Manager and/or Training Manager.
• Ensuring all stock sheets (where relevant), all universal orders and special orders are correctly completed.
• Ensuring that goods are invoiced to the correct departments

学历

Pak-AIMS - The Institute of Management Sciences
硕士, 工商管理硕士学位, Supply Chain Management‎
Production and Operations Management, Supply Chain and Logistics Management, Supply Chain Management
CGPA 3.3/4
2014
University of Lahore
学士, 工商管理学士学位, BS-Accounting and Finance‎
Accounting & Finance
CGPA 3.4/4
2012

技能

5+ 年 MS Excel
4 年 MS Outlook
4 年 MS Word
3 年 procure
4 年 1C-ERP
1 yearACM(Advance Clients Managmenet)
2 年 ALS (Advance Logistics System)
5+ 年 Analytic Thinking
3 年 business negotiation
4 年 CRM
4 年 Data Processing and Analysis. Critical Thinking
4 年 Decision Analysis
1 yearExcel Dashboards
3 年 Good knowledge of supplier or third party
5+ 年 IT Skills
5+ 年 Leadership
2 年 Logistics Consulting
5+ 年 logistics management
3 年 Managerial Skills
3 年 Negotiations
4 年 Numeracy skills
2 年 Planning Budgeting & Forecasting
少于一年Procure-to-Pay
2 年 Project management. Technical understanding. Cost
3 年 Proven working experience as a procurement
5+ 年 Report Management
5+ 年 SAP ERP
2 年 Tableau
4 年 The ability to motivate others
5+ 年 Warehouse Management

语言

熟练 英语
熟练 乌尔都语

Usman 联系人

Mehar Ali
Islam