概要

Skilled and dedicated professional with both administrative and customer services experience. Have leadership abilities of establishing and nurturing strong working relationships with customers and faculty member.

工作经历

公司标识
HR / Admin Manager
DAS
Aug 2016 - 代表 | Lahore, Pakistan

Hiring and Training staff in all school policies and procedures while focusing on minimizing errors and generating superior results.
Reviewed resumes and interviewed prospective candidates for hiring.

Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork.
Prepared student and teachers evaluation reports.
Organizing school events.
Regularly met with parents to discuss student issues and course weakness areas.
Timetable scheduling for a staff of 50+ teachers.

公司标识
Business Coordinator
Dactronics
Aug 2013 - Aug 2015 | Lahore, Pakistan

Communicating with clients or employers about project, event or campaign expectations and goals

Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds

Delegating tasks to appropriate team members

Managing deadlines and progress across the team to ensure the project is delivered on time and on budget

Organizing third-party providers and vendors to deliver elements that can't be produced in-house

Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards

Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success

公司标识
Business Administrator
Faisal Al Zarooni Group Of Companies
Aug 2011 - Aug 2012 , United Arab Emirates

To handle the concerns of the people who buy their company's products or services.
To work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

公司标识
Team Leader
Emarat Exhibitions
Aug 2007 - Aug 2009 , United Arab Emirates

Lead Telesales team sales achievement ( for 12 -15 staff )
Achievement of sales target set by the company
Motivate and guide the teams to achieve their daily sales targets
Follow up (Execution) on sales leads generated from campaigns and promotions
Work closely with manager for dedicate offers and leads segmentation
Planning of roster to maximize productivity of resources and manpower
Follow-up and follow through resolutions with other teams to have proper closure with customers

学历

American University in Dubai
学士, 工商管理学士学位, BBA‎
Business Studies
等级 A
2007
kings school
中级/A级, 等级A, Advanced Level‎
Business Studies, Economics, Accounts
等级 A
2004
Westminster School
大学入学/0级, 等级O, Ordinary Level‎
Business Studies, Accounts, Economics
等级 A
2002

技能

熟练 Business develop
初学者 Human Resource Planning
熟练 Payroll Management
初学者 Record keeping
熟练 Strategic Human Resources Leadership
初学者 Training and Development

语言

熟练 乌尔都语
初学者 阿拉伯语
熟练 英语