概要

Highly qualified Pharmacist with two years of medical experience in Retail, Hospital and Clinical documentation work. Looking for a pharmacist position where in depth knowledge of pharmacy procedures can be used to enhance the efficiency of the healthcare organization. I am looking for a career that is both challenging and rewarding for my personal growth.

工作经历

公司标识
Patient Services Executive
Texas Behavioral Health
May 2021 - 代表 | Lahore, Pakistan

• Working on different Provider's schedule for Patient scheduling.
• Building empathic relationship with patients using different communication channels (Phone, E-mail, chats).
• Professionally addressing and resolving Customer complaints.
• Understanding patients requirements, setting up appointments and following up on their needs.
• Assisting the Provider's in documenting Referrals in the EMR, received from other facilities.
• Working on Refill request received from the patients and forwarding the requests to the Provider's by creating encounters.
• Forwarding the Patients Prior Authorization, Medical records, FMLA and Lab work requests to the provider's and updating the patients about the progress.
• Communicate and coordinate with the Medical Assistants, Nurse Practitioners and Billing team to resolve patient's concern.
• Providing patients feed back and suggestion areas of improvement to the Managers.
• Creating Patient's chart/profile in the EMR from the Intakes received from the Patient.
• Working on tickets received from the patient on there different queries.

公司标识
Application Analyst
CureMD
Jan 2019 - May 2021 | Lahore, Pakistan

▪ Provide Client service support to resolve the issues of the Doctors and Partners through calls and emails.
▪ Work in accordance with the "Health Insurance Portability and Accountability Act (HIPAA)".
▪ Thorough knowledge of HL7 (Health Level 7) for transfer of Clinical & administrative data (e.g. ORU, ORM, ADT, DFT, SIU, CCD)
▪ Creating Patients profile as per the Test Plan provided by Partner, establishing connectivity with SFTP and VPN on Mirth & EMR.
▪ Creating/Updating/formatting the Compendium and AOE’s on Excel sheet.
▪ Configurations of different Labs (e.g. Quest, LabCorp, Sunrise, Healthix etc) in
EMR for different Clients
▪ Generating ABN Form for labs using SQL to run query.
▪ Establishing VPN and SFTP connectivity on Mirth.
▪ Configurations of HIE interfaces on HUB.
▪ Troubleshooting of Connectivity of Mirth and Cure link and HUB.
▪ Provide training to Doctors, nurses and other medical and clinical staff on using
the Lab/ HIE Interface.
▪ Worked on tickets logged by the clients to resolved their issues.
▪ Provide customer service support resolve the issues of the Doctors and Partners
through calls and emails.
▪ Made training Manuals for using the Labs integrated with the EMR.

公司标识
Clinical Documentation Improvement Specialist
HQ Analytics
Oct 2017 - Nov 2018 | Lahore, Pakistan

Worked as Clinical Documentation Improvement Specialist:

Performed the following tasks:

- Worked on Electronic Clinical Work (ecw) of patients.
-Worked on EMR.
- Updated HCC codes on ECW.
- Reviewed medical records of patients.
- Worked with physicians regarding medical records accuracy of patients.
-Worked on different insurances like Health First, Medicaid, Fiedelis etc.
-Followed HIPAA protocols.
-Worked in accordance with ICD-10 codes preventive & diagnostic codes.
-Worked with Providers to improve their efficiency.
-Made provider\'s efficiency report on monthly basis.
-Worked on HEDIS project.
-Worked on different measures and updated notes on eCW on daily basis.

公司标识
Retail Manager
Farmacia
Apr 2017 - Oct 2017 | Lahore, Pakistan

Worked as Retail Pharmacist:

Performed the following tasks:

- Review prescriptions to avoid errors
Inventory Management and Control
- Prescription Dispensing/Compounding
Customer Relationship.
- Product management (Safety/Quality).
- Customer Service assurance.
- Problem solving.
- Maintaining Narcotics Register.
- Maintaining and reviewing expires.
- Temperature control.
- Managing staff.
- Counselling patients on proper medication use.
- Providing information via telephone to pharmacist and physicians about their queries.

公司标识
Internee Pharmacist
Jinnah Burn & Reconstructive Surgery Center
Jul 2017 - Aug 2017 | Lahore, Pakistan

Performed the following tasks:

- Health care issues.
- Analyzing cost treatment alternatives.
- Treatment services and Ward round.
- Ensuring compliance with regulations.
- Unit dose dispensing.
- Expense checking.
- Discussing patient medication with Doctors.
- Wound dressings.
- Blood sample collection.
- Sterilization protocols.
- Extemporaneous compounding

公司标识
Internee Pharmacist
Bahria town hospital
Mar 2015 - May 2015 | Lahore, Pakistan

Performed the following tasks:

- Patient Counselling.
- Patient Profile Examination.
- Drug Utilization Review (DUR).
- Participated in ward rounds and obtained drug history of patients.
- Learned to interact with patients and physicians.

学历

University of Sargodha
临床医学学士, Pharm.D (Dr of Pharmacy)‎
Pharmacology, Pharmaceutics
Completed
2017
University of Sargodha
学士, 商学士/理学士, BSC English‎
English
等级 A
2015
Modern college wahdat road LHR
学士, 理工学士, FSC (Pre-medical)‎
Science
等级 A
2011
Queen Mary College
学士, 理工学士, O-Levels‎
Science
等级 A
2009

技能

中级 Clinical Research
中级 Data Miniing
中级 E-clinical works (eCW)
中级 EMRs
中级 Fresh Desk
初学者 Fresh Works
中级 Handling Assignments
中级 HCC coding
中级 Health
中级 HEDIS
中级 HIPAA
中级 ICD 10 Knowledge
中级 Inventory Control
熟练 Medical Termonology
中级 Patient Counseling
熟练 Pharmacology
熟练 Primary Care Advocacy
中级 Production Quality Monitoring
中级 Record keeping
中级 Retail Product Management
中级 Ring central
中级 Team Co-ordination
中级 teams
中级 Xray Equipment Maintenance

语言

初学者 阿拉伯语
中级 乌尔都语
熟练 英语