概要

I am a technically sophisticated Information & Communication Technologies (ICT) Professional who brings along over 24+ years ICT national and international industry experience equipped with right mix of technical and managerial skills. Energetic, trusted, self-motivated, and detail-oriented Director Services / Program / Project / Operations and strategic solutions provider with outstanding skills of program / project management, operations management, managed services, customer management, organization management, leadership management, quality management, human resource management, cost management, communication management, stakeholder management, contract management, conflict management, risk management, procure management and 3rd party management. Worked in Kuwait, Bahrain, UAE, Sudan, Egypt, China and Pakistan. Built an efficiently sized, high-functioning A&S Operation & Maintenance (O&M) teams, Managed Services (MS) & Customer Support (CS) teams, Project Management teams, Software Testing / Quality Assurance teams to serve diverse set of business domains. Managed operations & projects (A&S-Application & Software) of PTML (Ufone), Telenor, Jazz, CMPak, and PTCL accounts from Huawei Technologies as Operations & Program/Project Director. Strong knowledge of business processes of Information & Communication Technologies (ICT) particularly in Telecommunication, Tax & Revenue Management (Direct Tax & Indirect Tax), Enterprise Resource Planning (ERP) and Mobile Financial Services (MFS). Accomplished Zain Kuwait (Formally MTC -Vodafone Kuwait: a telecom operator) TABS 6.11 (a product of ITS/Huawei Technologies) Upgrade Project (from scoping till Go Live – Production) as a third party consultant firm (as a QA Manager from DPS Kuwait).


My key skills include, Project Management, Operation & Maintenance (O&M) Management, IT Strategies & Planning, Functional and Technical Business Requirements, System Analysis & Design, Training & Implementation, Database Management, Software Testing, Research & Development, Process Analysis, Learning Documentation, IT Budgeting, Problem Analysis and Communication Skills.


Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

工作经历

公司标识
Director Services - GSC (Software) - Remote Project Delivery
Huawei Technologies
Aug 2022 - 代表 | Islamabad, Pakistan

公司标识
Sr. Manager - PMO (Project Management)
Pakistan Revenue Automation (Pvt.) Ltd.
Aug 2020 - Aug 2022 | Islamabad, Pakistan

公司标识
Operations & Program/Project Director (OD & PD)
Huawei Technologies
Nov 2015 - Aug 2020 | Islamabad, Pakistan

·         Oversee all technology operations and evaluating them according to establish goals. Devise and establish IT policies and systems to support the implementation of strategies set by top management.
·         Principal strategist and visionary, orchestrate all bottom-line factors including bottom-factors including leading projects as well as spearheading cross-functional teams in software engineering department.
·         Recommend information technology strategies, policies, and procedures by evaluating the organizations anticipate outcomes, identify problems, evaluate trends and anticipate requirements.
·         Perform program maintenance, modifications, and enhancements to new/existing systems through programming, testing, documenting, and training users.
·         Provide high level supporting in developing, planning, and executing new projects with various members of different departments.

公司标识
Sr. Solution Architect & Program Manager
Huawei Technologies
Oct 2014 - Nov 2015 | Islamabad, Pakistan

·         Engaged in cross-division collaboration to the development and successful delivery of an annual operating plan which support organization’s mission, objectives, and core values.
·         Proved instrumental in software development, and project / product management and execution.
·         Expertly handled evolving challenges related with software development, and project management.
·         Designed software solutions by using unified software development process and collaborate with the engineering team.
·         Played a key role in the development of technical software solutions that support the objectives of the process and systems transformation team in realizing organization wide business process efficiencies.

公司标识
Software Testing & Program Manager
Huawei Technologies
Nov 2007 - Oct 2014 | Islamabad, Pakistan

·         Responsible for driving the Software Quality Engineering efforts across unit, module, system and user acceptance testing.
·         Hold accountable for the quality of released software and lead quality engineering efforts, maximizing automation, across the product
·         Worked closely with leadership to efficiency execute engineering backlog with a focus on quality.
·         Led impact assessment and decision related to Quality Engineering plan and strategy for the whole release.
·         Provided expert oversight, mentoring team members and leading quality initiatives in large development efforts.

公司标识
Manager Software Quality Assurance / Testing & Program Manager
Digital Processing Systems (DPS) Inc.
Jul 2006 - Nov 2007 | Islamabad, Pakistan

         Rendered keen eye for details to estimate, prioritize, plan and coordinate testing activities; identify, record, document thoroughly and track bugs; perform thorough regression testing to fix all bugs.
·         Ensured testing of user acceptance, key features of software products, proper functioning, quality, android apps, desktop, and web applications in coordination with developers.
·         Verified product design specifications and compliance with client\'s requirements, delivered recommendations on changes in design to engineers and fix bug in program codes.
·         Developed comprehensive and well-organized test plans and test cases; maintained record of software defects and tracked through test lifecycle to ensure swift resolution.
·         Determined operational feasibility by software analysis, code analysis, and requirement analysis as well as examined functional areas of the applications.

公司标识
Manager Software Quality Assurance (MQA) / Testing
Pakistan Revenue Automation (Pvt.) Ltd. (PRAL)
Mar 2005 - Jul 2006 | Islamabad, Pakistan

·         Acquired fundamental engineering knowledge and technical expertise includes engineering; communications systems, testing; installation, fault finding and diagnosis.
·         Administered the pre-testing phase of development by evaluating proposals in order to identify potential problem areas and makes the appropriate recommendations.
·         Exercised hands-on approach to design and implement solutions to investigate causes of non-conforming software.

学历

University of Lahore
硕士, MSc, ‎
Computer Science
CGPA 3.2/4
2004
Bahuddain Zakariya University Multan
学士, BSc, ‎
Computer Science
CGPA /0
1996

技能

熟练 ICT Operations Management
熟练 ICT Project/Program Management
熟练 Low Voltage Systems Handling
熟练 Operation Management
熟练 Project Administration
熟练 Project Coordination
熟练 Project Team Management
熟练 Software Quality Management
熟练 Software Testing Management

语言

熟练 英语