Experienced professional in the online banking sector with a strong background in project management. Eager to transition to a marketing role and apply skills in online advertising and brand management. Completed a Brand Management course, emphasizing digital marketing. Holds an MS in Project Management, showcasing expertise in project coordination. Seeking an opportunity to contribute a unique blend of online banking and marketing skills to a dynamic organization.
As an Auditor Operations at Fair Technologies Asia Private Limited, I ensure smooth operations by:
Tracking agent performance on CRM.
Monitoring calls on NX Cloud for SOP compliance.
Imposing penalties for SOP violations.
Physically checking agents\' cellphones.
Inspecting and preventing fraud.
Enhancing disbursement process quality.
Managing uncontactable data.
Providing regular reports on operational metrics.
I play a key role in maintaining operational excellence and minimizing risks in our processes
As the Business Partner of Success Marketing, I actively contributed to the management and execution of commercial and residential projects in Islamabad and Rawalpindi. In addition to project involvement, I played a key role in overseeing and managing office operations, ensuring seamless coordination between various aspects of the business.
Working on Easypaisa compaign
Experience of leading a team
Top most. Sales in Islamabad and Lahore regiion
Experience of checking the Quality of calls
Atm Card Activation
Net Banking
Session Activation
Solving clients queries related to branch
Credit Card Activation