概要


TheRiceBowl

Here at TheRiceBowl, I am worked as a Guest Relation and Quality Assurance Manager with task to oversee all 4 branches located in Lahore. My responsibilities include but not limited to

- Resolves guest problems quickly, efficiently, and courteously
- Audit conducting and performance observance of employees
- Train, cross-train and conduct employees with SOPs of company regarding Service
- Training employees with Food Safety and Hygiene regulations
- Audit conducting of branches regarding Food Safety and Hygiene
- Implementation of HACCP in organization
- Process Development and Standardization of Dishes
- Product costing, Revenue Forecasting and Future Planing
- Event Management and preparation for major Food Festivals, i.e. Lahore Eat, Coke Food Festival
- SMS Marketing, Google Maps, and Website Management


工作经历

公司标识
Multi unit Manager
TheRiceBowl
Aug 2015 - Mar 2020 | Lahore, Pakistan


Here at TheRiceBowl, I am working as Guest Relation and Quality Assurance Manager with task to oversee all 4 branches located in Lahore. My responsibilities include but not limited to

- Resolves guest problems quickly, efficiently, and courteously
- Audit conducting and performance observance of employees
- Train and conduct employees with SOPs of company regarding Service
- Training employees with Food Safety and Hygiene regulations
- Audit conducting of branches regarding Food Safety and Hygiene
- Implementation of HACCP in organization
- Process Development and Standardization of Dishes
- Product costing, Revenue Forecasting and Future Planing
- Event Management and preparation for major Food Festivals, i.e. Lahore Eat, Coke Food Festival
- SMS Marketing, Google Maps and Website Management

公司标识
Assistant Restaurant Manager
Pizza Hut
Jun 2016 - Jun 2018 | Lahore, Pakistan

- Working as Shift Manager in Pizza Hut Pakistan in Lahore (a YUMs International Brand)
- Duties include managing Casual Dine area by meeting and exceeding Hospitality expectations of guests
- Operations management including supplies management, cost controlling by minimizing variances to acceptable level as per SOPs
- Forecasting Business and arrange ideal amount of raw materials
- Ensure accurate and timely dispatching of home deliveries within promised time with matching hospitality of dine-in
- Train team members as per standards of YUMs International standard
- Ensuring premises is safe and free from any hazard to human health by eliminating food safety hazards
- Keep restaurant as per FSCC (Food Safety Compliance Checklist) standards
- Coordinate with GM to prepare documents as require, i.e. Financial, Maintenance, HR etc

公司标识
Web Content Writer
Intellisoft solutions
Nov 2012 - Jun 2015 | Lahore, Pakistan


-          2.5 Year experience as Content Writer and Call Center Agent
-          Content writing for different niches including real estate,technology, entertainment
-          Uploading data to blogs
-          Client management of real estate blogs
-          Call center campaign for Menu Chicken
-          Online order booking for Menu Chicken

学历

University of the Punjab
硕士, , MSc Tourism & Hospitality Management‎
Marketing
所占比重 55%
2016
University of the Punjab
硕士, 科学硕士学位, Hospitality Tourism Management‎
Hospitality & Tourism, Food & Nutrition, Culture Heritage and Tourism
所占比重 56%
2016
Brainz College of IT
证书, Web Designing‎
HTML, CSS, JavaScript
Completed
2013
Brainz Colleg
证书, Computrized Accounting‎
Accounting & Finance
Completed
2012
University of the Punjab
学士, , B.Com‎
Accounting
所占比重 56%
2012
BISE
, I.C.S‎
所占比重 62%
2009
BISE
, Matric in Science‎
所占比重 55%
2005

技能

熟练 Food Industry
熟练 Handle multiple tasks at one time
中级 Problem Solving
中级 Social Media Expert
熟练 Speaking
中级 Well Groomed
熟练 Ability To Monitor Driver's Logs
熟练 Ability To Multi-task
中级 Above the Line
初学者 Account Administration
中级 Account Management =
中级 Accounting
中级 Accounting Principles
中级 Accounting Standards
中级 Accounts
初学者 Accounts Adminstration
中级 Accounts Software
熟练 Active Listening Skills
熟练 Adaptive Leadership
熟练 Administration Skills
熟练 Administrative Management
熟练 Administrative Office Support
中级 Administrative Skills
中级 Adminstration Knowledge
初学者 Adobe Photoshop
中级 Advocate of Teamwork
中级 Amazon
熟练 American English
中级 Analysis of Business Problems
中级 Analytic Problem Solving
中级 Analytical Method Validation
中级 Analytical Mind
中级 Application Softwares
熟练 Area Sales
中级 Article Writer
中级 Asian Business
熟练 Attention to Detail
中级 B2B
初学者 B2B Marketing
初学者 Banking
熟练 Basic IT Skills
熟练 Behavior Problems
熟练 Benefit Communication
初学者 Beverage Knowledge
熟练 Bilingual English
中级 Book Keeping
中级 Book Writing
中级 Bookkeeping
中级 Bookkeeping+
初学者 Bootstrap

语言

初学者 阿拉伯语
中级 旁遮普语
熟练 英语
熟练 乌尔都语

关注的公司

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Muhammad 联系人

Riaz Ahmad
Al fazal Restaurant – Wapda town, Lahore
Ayesha Yousaf
Askari Bank Ltd