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工作经历
Head of medical support team
Worked as Head of Medical Support Team in Multi-National Company based in North Carolina (US)
Responsibilities:
Establish operation strategy in a team for improving sales
Prepare data and information for making regular report data analysis, daily payments check.
Complete Audit of calls and Headship of CSRs
Clients/Customers/Patients Handling
Data analysis especially financial data
Medical transcription +transaction+ billing(Drchrono)
Daily Training of Staff +Check of their work+ Guideline to staff
Clearing of Schedule Errors
Insurance Information Check and updating of copays
Outsource medical billing
Complete outsource Medical Support team Handling
Full check on staffs performance, attendance and all work
