With over 5 years of diversified professional experience in a variation of roles responsibilities, and conducted 100 hours of professional trainings collaborating with tech giants such as Intel Microsoft, I am presently working as a Technical Support Engineer/Specialist .My career constitutes skills such as Project Management, Customer Success, SaaS management, Analytical thinking and Creative problem solving. Able to apply concepts relating to Customer Success Management and Technical Support Assistance to improve user experience for clients, employees and administration using State of the Art technologies.
Maintaining computer labs,introducing new cirriculums,arranging inter school video conferences,teaching students through online classrooms,producing examination papers and course outlines.Conducting computer based workshops for students/teachers and providing practical/theoretical use of the computers