Motivated operations manager with 3 years of experience to working in fast-paced business environments. Skilled at analyzing sales data, identifying potential business opportunities, and monitoring daily operations, having great communication and analytical skills.
· Perform daily basic tasks of looking after the incubator Coordination with incubates, management and fellow team members
· Looking after the dashboard Reviewing all related official WhatsApp groups, emails, portals, and official media platforms regularly
· Act as a liaison between the organization and the community, facilitating positive interactions, addressing concerns, and promoting the organization\'s positive impact
· Analyze data and feedback to measure the effectiveness of engagement strategies and identify areas for improvement
· Prepare regular reports on activities, including metrics, successes, challenges, and recommendations for improvement
· Executed daily operational tasks, meticulously managing incubator records, and overseeing admissions processes with precision, resulting in streamlined operations.
· Monitored and evaluated operational, engagement related activities, implementing corrective measures to surpass Key Performance Indicator (KPI) targets and enhance overall efficiency
Supervision of daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
Increased overall departmental sales by 25%.
Managed social media accounts of company and firebase which boots clients.
Oversee the Sales and Marketing operations of the entire department which includes Lead Data Analysis, Application analysis, and heading the team towards achieving month on month targets.
Design Digital Marketing Strategies through collaboration with design team to create promotions and sales campaigns to increase lead acquisitions and ultimately, conversions.
Designing and implementing policies, procedures and objectives of operations team.
Conduct workshops, events and different activities to ensure that the Orenda Tribe is delivering the best service level possible.
Evaluating and reporting department metrics to management on regular basis.
Assisting HR in recruiting operations team members and part-time employees.
Helping promoting a company culture that encourages top performance and high moral.
Oversee budgeting, reporting, planning and auditing with accounts department
Worked on training and development of the employees.
Identifying problems by observing and interviewing individuals in particular environments and through survey.
Undertaking risk assessments within the workplace.
Assessing the effect of work environments on employees.
Identified possible improvements and designing/implementing appropriate solutions.
Assist in managing the flow of paperwork.
Assist and facilitate staff as necessary - whenever and however needed.
Maintained attendance and personal file records of teaching and non-teaching staff.
Contacted staff for meetings, circulating information.
Dealt with students during exams and other issues.