概要

Highly motivated, self-driven and innovative leader with five years of work experience in both public and private sector. A dedicated person who thrives on challenge and opportunity to excel and deliver while ensuring quality work. Able to work independently and handle complex task easily. Comfortable in interacting with all levels of the organization.

工作经历

公司标识
Manager Operations
MICRON
Mar 2015 - Jun 2015 | Karachi, Pakistan

Worked as Manager Operations at MICRON (IT Based-Software Company) from 9th March, 2015 to 09 July, 2015. Major responsibilities include:

Dealt with the clients to get the necessary information needed at the start of each new software project.
Interacted with the end users to get all the necessary information about each specific module of the Software.
Communicated and directed the Software Development Team to build the SW Module in accordance with requirements of end-users.
Responsible for Testing, Training and Implementation of the developed software at organizational level.
Effectively liaised with the clients and higher management to monitor relevant progress and satisfaction level of the client.
Prepared and documented the Users Manual of the Software Project.

公司标识
Branchless Banking Executive
Waseela Microfinance Bank Limited(Currently known as Mobilink Microfinance Bank Ltd)
Nov 2012 - Dec 2013 | Islamabad, Pakistan

Worked as BB Executive in the Account Opening Department from 15th Nov, 2012 to 31st Dec, 2013. The major tasks and responsibilities that I performed are:

Registered and archived the data of Level-3 Accounts i.e. Franchises, Retailers and DOs and ensured that record keeping meets the requirements of internal and external auditors and follow the prudential regulations of the State Bank of Pakistan. 
Registration of Tellers Accounts for Banks Business Centers.
Registration of Level-0 and Level-1 Accounts of Mobilink customers and employees.
Managed Nadra Verisys Team and reported directly to line manager and finance department for clearance of billing and for budgeting.
Designed Process Flows (DFDs) on various scenarios of Branchless Banking.
Liaised with HR & Admin to deal with the Administrative issues of Branchless Banking.

公司标识
S/LT PN (Education Branch - Commissioned Officer)
Pakistan Navy
Feb 2009 - May 2010 | Karachi, Pakistan

Joined Pakistan Navy on February 14, 2009 as S/Lt PN (Education Branch) Grade 17. On successful completion of my training at PNS BAHADUR, I was posted at Pakistan Naval Academy, PNS RAHBAR, Karachi.

Taught relevant areas of Computer Science classes and took laboratory sessions, assessed work and examinations at undergraduate level within the department.

Besides my instructor duties, I had performed various administrative duties like

Pay-ship Officer,
Auditing of different Accounts,
Assistant Warfare Officer,
Warden of Female Officer Cadets,
Member of the organizing Committee of Passing out Parade etc, and various other administrative duties assigned to me time to time.

公司标识
Customer Services Representative
Pakistan Mobile Communication Limiterd-Mobilink
Dec 2006 - Oct 2008 | Islamabad, Pakistan

Worked with Pakistan Mobile Communication Limited - Mobilink from December 26, 2006 to October 05, 2008 in Customer Services Division. My job responsibilities were as follows:

Effectively interacted with the on-call customers, answered specific queries about Mobilink Products, services and packages.
Catered  Complaint related issues while using the system efficiently.
Ensured team work and helped co-workers in dealing with customers complaints and other work related scenarios.
I have developed strong interpersonal and communication skills and learned to work under pressure efficiently and effectively at Mobilink.

公司标识
Lecturer in Computer Science
F.G Degree College for Women, Abid Majeed Road, Rawalpindi.
Sep 2006 - Nov 2006 | Islamabad, Pakistan

Immediately after my graduation, I served as Lecturer for 3 months where I taught, Introduction to Computers and Programming fundamentals using C language to the Intermediate Classes from Sep 2006 to Nov 2006.

学历

University of Arid Agriculture, Murree Road
学士, , Bachelor of Science(Computer Science)‎
Computer Science
CGPA 3.5/4
2006
Sir Syed Science College For Girls, Tipu Road, Rawalpindi.
中级/A级, , Intermediate in Computer Science( Science -General)‎
所占比重 70%
2002
The State School, Chaklala Scheme III, Rawalpindi.
大学入学/0级, , Science‎
所占比重 70%
2000

技能

初学者 Account Sales Strategies
熟练 Administrative Skills
熟练 Aesthetic Procedures Knowledge
中级 Banking
中级 Branch Support
熟练 Client Followup
初学者 Client Relationship Management
熟练 Computer Literate
熟练 Computer Skills
中级 Conflict Management
熟练 Cooordination Skills
中级 Data Creation
熟练 Data Management
熟练 Excellent Analytical
熟练 Executive Presentation Skills
熟练 Good Interpersonal Skills
熟练 Good Written and Verbal Communication
初学者 Lead Generation
熟练 Leadership Collections Handling
熟练 Organization Skills
熟练 Presention Skills
熟练 Quality Control Cutting
熟练 Receptionist Duties
初学者 Regional Banks
中级 Report Writing Skills
中级 Sales
熟练 Strong Organizational Skills
熟练 Student Administration
熟练 Student Affairs Handling
初学者 Student Counseling
中级 Teaching
熟练 Time Management

语言

熟练 英语
熟练 乌尔都语

Fouzia 联系人

Fakhar Ali
Diamond Foam