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概要
A Phone Sales Representative with 4 plus years of experience is seeking to obtain a
position that allows me to utilize my developing sales and marketing knowledge as well as
enhance my creativity, leadership and consumer relations skills.
工作经历
Customer Service and Retentions Specialist
Communicating with customers and support staff.
Collecting data about customer service trends.
Recording and responding to customer complaints.
Developing strategies to retain customers.
Measuring key performance metrics related to churn and retention efforts.
increase loyalty and customer retention by resolving customer complaints and implementing retention strategies.
Senior Team Leader
● Manage large amounts of outbound calls in a timely manner to generate Qualified
Appointments.
● Deliver necessary information to potential customers for Quality Assurance.
● Identify ideal customers, clarify information, and engage customers in conversation to
achieve the assigned goal.
● Lead my team with confidence to guide them and support them for their target.
International Sales & Support
● Meeting with clients to develop relationships, discuss product details, and provide customer
service.
● Identifying potential clients within specific industries, businesses, or organizations that
might have a need for products or services offered by the company.
Call Center Agent + Supervisor
● Use scripts to provide information about product\'s features, prices etc.
● Lead Generation. Lead Qualification. Lead Conversion.
