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概要
Currently working as Manager Operations at A Telecommunications and managing the Outbound Call Center on Auto Insurance and Home Security Campaign
项目
工作经历
Manager International Operations
Currently working as General Manager Operations at A Telecommunications and managing the Outbound Call Center on Auto Insurance Campaign
Manager Call Center Pakistan-Middle East
Manager Call Center Pakistan-Middle East Nov 2016 till Date
Recognised Trainer Commercial Operations Department airblue
Managing the call center Pak-UAE with different streams and CS Teams as mentioned below
1. Call Center Pak-UAE
2. Feedback and Complaints Correspondence Team
3. Online Payments
4. Sales Support
5. System Support
Assistant Manager Call Center Pakistan and Middle East
Supervisor Service Quality/Fraud Control/WFMIS
Fraud Control Officer
Service Quality Officer
