概要

Name Faiza Hafeez
Email [email protected]
Cell   +923341251714
DOB  10 November
Address Nazimabad 2.no near zamzana hospital


Career Objective
To pursue career in a reputable, dynamic and growth-oriented organization that provides opportunities for personal growth and development.

Experience
Ali Builders Business and Development                     
Calling Department as a project agent            2020-2022      
                     
Handling a last and small project Al-Qaim City Ph-4 of Ali Builders
Daily payment reminder calls to all clients
Online payment working
Update all clients
Update all plots files work and maintain all documents

RJ Builders
Front Desk Officer2015-2019
Report to Branch Manager

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files




Hum Securities Stock Exchange
  Receptionist2009-2014
Report to Boss

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery                   and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars and schedule meetings
Arrange travel and accommodations, and

工作经历

公司标识
Front Deck And Calling Agent
Ali Builders And Development
Jan 2020 - 代表 | Karachi, Pakistan

Calling Department as a project agent            2020-2022                             Handling a last and small project Al-Qaim City Ph-4 of Ali BuildersDaily payment reminder calls to all clientsOnline payment workingUpdate all clientsUpdate all plots files work and maintain all documents

公司标识
Receptionist
R.J. Builders
Jan 2015 - Dec 2019 | Karachi, Pakistan

Report to Branch ManagerKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and files2015-2019

公司标识
Receptionist
Hum Securities Stock Exchange
Jan 2009 - Dec 2014 | Karachi, Pakistan

Report to BossGreet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery                   and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Update calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

学历

Karachi University
学士, 艺术学士, Bachelors‎
Arts
等级 C
2010
Govt girls higher secondary college
中级/A级, 艺术系, intermediate‎
Arts
等级 C
2006

技能

熟练 Ability To Handle PABX
中级 Administration Knowledge
初学者 Administrative Assistance
熟练 Appointment Scheduling
中级  Talent Acquisition
熟练 Call Handling
熟练 Cash Handling
中级 Client Coordination
中级 Client Correspondence
中级 Client Dealing
中级 Client Handling Skills
熟练 Cold Calling
中级 Computer Proficient
中级 Computer Skills
中级 Conservation Awareness
中级 Content Management
中级 Cooordination Skills
中级 Critical Thinking
初学者 Customer Care Representation
中级 Customer Service Orientation
中级 Customer Service Skills
中级 Data Entry
中级 Database Impact
中级 Database Management 
中级 Detailed Oriented
中级 Document Handling
熟练 Documentation Skills
初学者 Email Writing
熟练 Feedback Assessment
中级 Fluent in English
初学者 Fluent In English and
熟练 Front Office Support
中级 Handling Assignments
中级 HFO Operations Handling
熟练 Information Desk Handling
熟练 Interview and Shortlisting
中级 Listening to Customers
中级 Maintaining Documents
熟练 Microsoft Excel
熟练 Microsoft Office 1
中级 MS Office
熟练 Multitasking
初学者 Negotiation Skilla
中级 Office Assistance
熟练 Office Assistant
中级 Office Coordination
中级 Office Support
初学者 Patient Handling
初学者 Phlebotomy
中级 Presentable

语言

中级 英语

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