概要

Looking for some suitable position in a reputable organization having attractive environment,


Prospects of growth and learning where I can effectively utilize my knowledge and skills.

工作经历

公司标识
EXECUTIVE SECRETARY TO DIRECTOR
Chawla Chemical & Metal Industry (Pvt.) Ltd. - Lahore
Mar 2019 - Aug 2019 | Lahore, Pakistan

Leading and monitoring all departments of Chawla Aluminum Industry. Looking overall tasks as assigned by Director at Office mainly:
Ø  Acting as a first point of contact: dealing with correspondence and phone calls
Ø  Managing cash flow, billing invoices, accounts ledger of parties and payroll of contractual Staff.
Ø  Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive
Ø  Reminding the manager/executive of important tasks and deadlines
Ø  Maintain Director’s office systems, including data management and filing.
Ø  Implementing and maintaining procedures/administrative systems
Ø  Liaising with staff, suppliers and clients
Ø  Screen calls, enquiries and requests, and deal with them when appropriate.
Ø  Assist Director in researching and following up with action on matters which fall within the Director’s responsibility – chasing responses, triggering follow-up action.
Ø  Maintain records of Director’s contacts.
Ø  Produce documents, briefing papers, reports and presentations for the Director.
Ø  Meet and greet visitors at all levels of seniority.
Ø  Supervise all Trust incoming/outgoing mail.
Any other duties as may reasonably be required by the Director.

公司标识
Business Manager
Mian Anwar Memorial Surgical Hospital
May 2017 - Aug 2019 | Gojra, Pakistan

公司标识
ASSISTANT MANAGER ADMINISTRATION
Minha Edible Oil & Ghee Mills (Pvt.) Ltd.
Dec 2018 - Feb 2019 | Lahore, Pakistan

A part of NRS International / Haji Sheikh Noor-Ud-Din & Sons (Pvt.) Ltd.
Leading and monitoring the admin department team. Looking after all administrative aspects of the group at Head Office mainly:
Ø  Protocols & Visa handling for all three sites and directors.
Ø  Managing Petty Cash Account for Food and Transportation.
Ø  Internal and External Office Shifting.
Ø  Arrange travel and accommodations ( Hotel Booking).
Ø  Organize and supervise other office activities (recycling, renovations, event planning etc.)
Ø  Record keeping for maintenance of pool and company provided vehicles.
Ø  Submit expense reports
Ø  Maintain a filing system for data on customers and external partners
Ø  Organize, store and print company documents as needed
Ø  Receive and screen phone calls and redirect them when appropriate
Ø  Handle queries from managers and employees
Ø  Organize a filing system for important and confidential company documents
Ø  Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ø  Ensure operations adhere to policies and regulations
Ø  Update office policies as needed
Ø  Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.

公司标识
CUSTOMER CARE EXECUTIVE
China Mobile Communications Corporation - Lahore
Sep 2016 - Mar 2017 | Lahore, Pakistan

A part of China Mobile Company
Ø  Open and maintain customer accounts by recording account information.
Ø  Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Ø  Recommend potential products or services to management by collecting customer information and analyzing customer needs
Ø  Contribute to team effort by accomplishing related results as needed
Ø  Manage large amounts of incoming calls and generate sale leads
Ø  Build sustainable relationships of trust through open and interactive communication
Ø  Provide accurate, valid and complete information by using the right methods/tools
Ø  Follow communication procedures, guidelines and policies
Ø  Go the extra mile to engage customers
Ø  Suggest solutions when a product malfunctions
Ø  Work with customer service manager to ensure proper customer service is being delivered 
Ø  Handle changes in policies or renewals

学历

Sustainable Business Solutions Pakistan
证书, ‎
Health, Safety and Environmental Engineering
Completed
2019
Institute of Geology University of the Punjab
学士, 理工学士, ‎
Geology and Geohydrology, Geophysics
CGPA 3.3/4
2016
University of the Punjab
大专, ‎
Language (German)
Completed
2015
Quaid e azam science college Gojra
中级/A级, , ‎
Pre-Engineering
所占比重 77%
2012
Quaid e Azam Higher secondary school
大学入学/0级, , ‎
Science
2009

技能

中级 ArcGIS Explorer
中级 ArcMap
熟练 Call Handling
熟练 Conservation Awareness
熟练 Customer Acquisition Skills
熟练 Customer Oriented
熟练 Decision Implementation
熟练 Decision Management
熟练 Excellence Standard
熟练 Front Office Support Experience
熟练 Graphic Designing
熟练 Labor Law Compliance
中级 Matlab
熟练 Official Assignments
熟练 People Management
熟练 Personal Management
熟练 Security Sevices
熟练 Selling Skills
熟练 Task Management
熟练 Time Management
中级 Whiteboard Animations

语言

初学者 德语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语