Accomplished Sales and Marketing Team Officer with a proven track record of effectively managing sales operations and fostering strong relationships with vendors and buyers. Skilled in coordinating sales activities, optimizing processes, and ensuring seamless communication between internal teams and external stakeholders. Adept at preparing accurate documentation, handling customer inquiries, and implementing strategies to drive revenue growth.
Managed and coordinated sales activities in collaboration with the Head of Marketing, ensuring alignment with organizational goals and objectives.
Provided comprehensive support to the sales team, particularly in outstation locations, to streamline order processing and enhance customer satisfaction.
Prepared and processed invoices, conducted receivables reconciliation, and maintained meticulous documentation to ensure accuracy and compliance.
Established and managed contracts with transporters, facilitating efficient logistics management, and generated quotations for clients to meet their requirements.
Handled correspondence related to sales inquiries and customer feedback, demonstrating strong communication skills and a customer-centric approach.
Demonstrated proficiency in collections management, successfully securing payments and effectively managing receivables aging.
Compiled and analyzed sales data to prepare monthly reports, sales plans, pipelines, leads, and task orders as per directives from the Head of Marketing, contributing to inform decision-making and strategic planning.
Collaborated in the development of sales strategies, leveraging market insights and trends to drive business growth and market penetration.
Oversaw client communication activities, ensuring prompt responses to inquiries, resolving issues, and maintaining positive relationships.
Coordinated with internal departments including production, quality control, and finance, to streamline operations and ensure seamless execution of sales activities.
Proactively addressed customer complaints and concerns, providing timely resolutions and compensation as necessary, to uphold customer satisfaction and loyalty.
Managed and maintained legal documentation of distributors and transporters, ensuring compliance with regulatory requirements and contractual agreements.
Verified sale commissions and freight charges of distributors and transporters, ensuring accuracy and transparency in financial transactions.
Prepared monthly summaries of sales performance, highlighting key metrics, trends, and insights to support strategic decision-making and performance evaluation.
Reportig to Head Marketing at Ravi Chemical Complex (an Establishment of Government of Pakistan) as Deputy Technical Officer BPS-15, responsible of maintain all sale to commercial and non commercial sectors. Products: Ravi Compressed Yeast Ravi Acetic Acid Ravi Ethyl Acetate Ravi Liquid Carbon Dioxide