概要

-  10 Years of successful professional experience in Banking Sector


- Working as Floor-In-Charge ( Floor Manager) 


- Working on different ongoing Projects ojects


- Managing  (Social Media, Video Calling, Outbound, Inbound) 


- Worked on different Projects as conducted complete UAT of multiple Systems/Applications (CRM, IRIS, T24, Sybase, Genensys with Coordination if IT and Vendors till it's implementation 


- Conducting Training of Systems/Applications to new and existing staff on Products, Systems, Applications and Processes


- Have depth knowledge of Capacity Planning to Schedule Phone Banking staff 


- Multi lingual Command 


工作经历

公司标识
Floor Manager
Allied Bank Limited
Oct 2014 - 代表 | Lahore, Pakistan


学历

University of Karachi
学士, 艺术学士, ‎
Economics
2007
University of Karachi
学士, , B.A‎
Economics
等级 C
2007

技能

中级 data analysis
中级 finance
熟练 Ability To Crunch Numbers For KPIs
熟练 Accounting+
中级 Analysis of Alternatives
熟练 Analysis Services
中级 Auditing
中级 Awareness On Regulatory Environment
熟练 Awareness Raising
熟练 Bookkeeping Skills.
熟练 Budget Estimating
熟练 Building Professional Relationships
熟练 Business Problems Analysis
熟练 Call Center Development
熟练 Capacity Planning
熟练 Cargo Logistics
熟练 Client Expectations
熟练 Coaching
熟练 Communication Skills.
熟练 Compensation Administration
熟练 Cooordination Skills
中级 CPTC
中级 Credit Analysis
中级 Credit Risk
熟练 Custom CRM
熟练 Customer Satisfaction Management
熟练 eCcommerce Knowledge
熟练 Employee Relations Management
熟练 End To End Recruitment
熟练 Establish and maintain customer Relationship
熟练 Field Management
中级 Financial Risk Management
熟练 Fluent In English and
熟练 Grievance Handling
中级 Internal Audit Command
中级 Internal Controls
熟练 Legal Documents Management
中级 Majoon Making
熟练 Negotiations Skills.
中级 of Financial Management
熟练 Operation Monitoring
中级 Power Point Presentations
熟练 Record Maintenance
中级 Reporting Abilities
熟练 RESTful APIs
中级 Risk Management
熟练 Schedule and Supervise all subordinates
中级 SHRM
熟练 Sound Communication Skills
熟练 Strategic Human Resources Leadership

语言

熟练 乌尔都语
初学者 旁遮普语
中级 普什图语
熟练 英语