概要

Reactive Space is a Leading IT company, dealing with NFT Marketplace, Trading Bot, NFT Bridge, Crypto Exchange, Wallet & Coin Development and White Label Solutions. Working with Reactive Space from the last 4 months as a Business Development Specialist.

White Wing Technologies Ltd, having 2 years’ experience, working as a Business Development Expert, and dealing with top US-based companies to provide the best IT solutions. Digital Marketing, Social Media Posts, Content Writing, Marketing Email Campaign, and Articles reading regarding most recent issues.

OVEX Technologies (Pvt.) Ltd, having 2.5 years’ experience as a Sales and Customer Services Executive. Dealing with US customers, provide them Medical equipment like Braces that was covered by their Medicare Health Insurance.

Milvik Mobile Pakistan (Out Source the work of WARID Telecom) having 2 years’ experience as a Sales Executive (Life Insurance and Medical Services), Customer Services Specialist, Retention, and LINUX (Ubuntu) Operating system. Versatile, Goal driven and Proficient at building and maintaining professional relationships with customers.

项目

Griffin Investments
WebDoctor

工作经历

公司标识
Business Development Expert
White Wings Technologies (Pvt.) Ltd.
Aug 2019 - 代表 | Islamabad, Pakistan


White Wing Technologies Ltd, having 1-year experience, working as a Business Development Expert, and dealing with top US-based companies to provide the best IT solutions. Digital Marketing, Social Media Posts, Content Writing, Marketing Email Campaign, and Articles reading regarding most recent issues.
As B2B Services Representative
Contact to IT Manager, Office Manager, or Decision Maker with a professional and polite tone.
Ask them about IT services like they have in-house or outsourced their IT services.
Analyze what kind of issues they are facing regarding Cyber Security or any other IT related issues.  
Provide them the detailed information of Managed Services like Data Center Technology, Cyber Security & Firewall Implementation, 24/7 daily Server & Desktop Monitoring, Cloud Computing, Database & Website hosting,  Microsoft Cloud Office 365, Disaster Recovery and much more.
Schedule a meeting on Cloud Office 365 and send the meeting invite with one of our best IT Experts.
Maintain the Company’s data, meeting details, and generate daily reports and achieve the assigned targets.
As Social Media Expert
Read the most recent Articles regarding IT issues like Cyber Security• Design different posts on recent topics for Facebook, Instagram, and LinkedIn.
Write Creative content according to the posts.
Publish on company Social Media accounts.
As Hubspot Expert
Write Creative Emails regarding the most recent issues and send via Hubspot.
Look at Hubspot who Clicked, Opened, Unsubscribed, Bounced, and deal with them accordingly.
Schedule a meeting with one of our IT Experts.

公司标识
Customer Services Executive
OVEX Technologies (Pvt.) Ltd.
Nov 2017 - Aug 2019 | Lahore, Pakistan


OVEX Technologies (Pvt.) Ltd, having 2.5 years’ experience as a Sales and Customer Services Executive. Dealing with US customers, provide them Medical equipment like Braces that was covered by their Medicare Health Insurance. 
Discuss the pain and offer (convince them) the best equipment (Braces) that is covered by his/her insurance.
Discuss how many medications they are taking to provide them Pill Pack service to deliver their medications at their doorstep.
Check the eligibility to make sure his/her insurance is covering 100 percent cost of that medical equipment and medications.
Complete the form of his/her information and doctor information for doctor approval.
Fill the shipping form and make sure the shipment details are correct.
Forward the customer to the Quality and Shipment department.
Maintain customer data, order details, and generate daily reports.
Generate daily reports of sales and achieve the assigned targets.

公司标识
Customer Services Representative and Advertisement and Marketing Executive
Arabia Offers FZE Ajman (UAE)
Jun 2017 - Nov 2017 | Ajman, United Arab Emirates


Arabia Offers FZE an Online Shopping Company in Ajman(UAE) dealing with customers, book the orders, handle complaints, manage and advertise new deals, promote offers on the Facebook page on a daily basis. 
As  Customer Services Representative
Welcoming to customers.
Ask the product that the customer wants to order and in case of any complaint guide the customers.
Book the order and complete customer details like Address, Name, and Phone Number.
Fill the shipping form and details. 
Maintain customer data, order details, and generate daily reports.
As  Advertisement and Marketing Expert
Publish offers and products on the Facebook page on a daily basis.
Manage Facebook page and comments.
Answer customer queries and dealing with comments and messages.  
Use Multi-languages like English, Urdu, and Hindi.  

公司标识
Customer services Executive & Working on UBUNTU Operating System
Milvik Mobile Pakistan (Warid Telecom)
Sep 2015 - Apr 2017 | Lahore, Pakistan


Milvik Mobile Pakistan (Out Source the work of WARID Telecom) having 2 years’ experience as a Sales Executive (Life Insurance and Medical Services), Customer Services Specialist, Retention, and LINUX (Ubuntu) Operating system. Versatile, Goal driven and Proficient at building and maintaining professional relationships with customers.
As Sales Executive       
Daily talk almost 100-150 customers and describe the product.
With the usage of their mobile balance and affordability provide the Life Insurance service to customers on their mobile platform.
Describe the Medical and Health service to customers, explain the benefits, and convince them.
Fill the Registration form carefully with accurate information provided by the customer.
Save and manage all the data and forms. Send confirmation messages to customers.
Generate daily reports of sales and achieve the assigned targets. 
As  Customer Retention 
Customers they deactivate the services, call them, and ask them the reason.
Provide them service again according to their affordability and solve the issues.
Educate the customers and explain the benefits of the product.
Retain the customer and fill the registration form again. 
Send confirmation messages to customers with a welcome back greeting.
Generate daily reports of retention with the reason for deactivation. 
 As  Customer Services Specialist
Professionally and politely welcome to the customers.
Ask the problem that customer-facing and apologies and feeling sorry.
Provide them the best solution and guide them.
Realize the customer that that’s not only your problem and according to the situation use the best pitch. 
Take action on customer complaints and send emails to higher management if the problem not resolved.
 After Sale Services and work on the Operation system
After the sale, if the customer needs more information like the Claim process in Insurance, Doctors list, Health tips web pages, answer all queries.
Working on LINUX (Ubuntu) operating system and generate daily reports of sales and Retention. 
Multi language skills like English and Urdu.

公司标识
Web Developer
IVOKE Software House Lahore
Jan 2015 - Jun 2015 | Lahore, Pakistan

As Web Developer
• Work on Front End like HTML,CSS.
• According to customer requirement make the prototype for approval from customer.
• Work on WordPress as well.
• Work on Back End like PHP.
• Work on Database MySQL and Work on Queries.

学历

Oranet Training Solutions Lahore
证书, Database Administration (DBA) Oracel‎
Database Management System, Database Performance and security, Database System
Completed
2017
Aptech Computer Education Lahore
证书, ‎
Html5, CSS3, Word Press, Web Developing & Designing ( PHP, MY SQL)
Completed
2016
University of Management & Technology (UMT)
硕士, MSc, Masters in Information Technology‎
Information & Communication Technology
2016
Bahauddin Zakariya University
学士, 理工学士, BSC in computer sciences‎
Computer Science
CGPA A/0
2012
Bahauddin Zakariya University
中级/A级, 计算机科学学生, IC.s‎
Inter Computer Sciences
2010
Govt. Muslim High School Multan
大学入学/0级, , ‎
Science
所占比重 %
2008

技能

熟练 Accoounts Management
熟练 Aesthetic Procedures Knowledge
熟练 Articles Reading
熟练 Aseptic Technique Knowledge
熟练 B2B
熟练 B2B Manager
熟练 B2G
熟练 Bidding
熟练 Boutique Knowledge
熟练 Business Development Strategies
熟练 Business Development Strategy
熟练 Client Dealinng
熟练 Cloud Computing Knowledge
熟练 Cloud Office 365
熟练 Cooordination Skills
熟练 Corporate Sales Presentations
熟练 Customer Acquisition Strategies
熟练 Cyber Security
熟练 Data center Technology
熟练 Database & Website hosting
熟练 Digital Marketing
熟练 Disaster Recovery
熟练 English Should Be Frequently
熟练 Feedback Assessment
熟练 Hubspot Expert
熟练 International Business Development
熟练 Internet applications
熟练 IT Sales
熟练 IT Support Responsibilities
熟练 Marketing Email Campaign
熟练 medical services
熟练 Microsoft Office Access, Word, Excel,
熟练 Negotiation Skills
熟练 Operational Tasks Handling
熟练 Operations Process Improvement
熟练 Outbound Marketing
熟练 Outstanding Communication
熟练 Presentation Skills
熟练 Record Keeping
熟练 Representation Skills
熟练 RESTful APIs
熟练 Software Documentation Maintenance
熟练 Strong Communication
熟练 Technical Sales
熟练 Ticket Checking
熟练 Upwork Skills
熟练 Vape Knowledge
熟练 عمليات خدمة العملاء

语言

熟练 旁遮普语
熟练 Saraiki
熟练 乌尔都语
熟练 英语

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