概要


An outgoing, dynamic and focused professional who has a relentless drive to deliver more than just results. Having three year experience in Hospitality Industry and four years in a BPO, being technically focused and customer oriented. Looking to develop and progress my career with an ambitious, award winning organization which is looking to recruit talented professionals.


项目

SPEEDTALK

工作经历

公司标识
Team Coordinator
Mindbridge Pvt. Ltd.
Apr 2016 - 代表 | Lahore, Pakistan


Management and resolve customer complaints.
Taking supervisor escalations.
Identify and escalate issues to supervisors.
Route calls to appropriate resources.
Recognize, document, and alert the management team of trends in customer calls.
Generating shift end and other reports.
Respond to customer\'s and client’s emails.

公司标识
Shift Manager
Sarpino\'s Pizzeria DHA lahore
Aug 2014 - Dec 2015 | Lahore, Pakistan


Overall responsibility for the organization development strategy
Responsibility of motivating and training staff
Responsibility for looking after the maintenance issues
Cash Reports
 Responsible of Inventory control and orderingSupervising delivery department and resolving issues

公司标识
Reception Superviaor
Salat & Pepper Lahore.
Jun 2010 - Jan 2011 | Lahore, Pakistan


Maintaining daily basis discount Performa
Taking care of siting plan
Maintaining and recording daily gate passesClosing activities
Maintaining store requisitions
Supervising and training juniors

学历

National College of Business Administration & Economics (NCBA&E)
硕士, MSc, ‎
Human Resource Management
2020
Government Islamia Arts/Commerce College
学士, 贸易学士, ‎
Administrative Sciences, Commerce
2018
Australian Education Office(AEO)
证书, ‎
IELTS
Completed
2013

技能

熟练 Close Attention to Detail
熟练 Database Management 
熟练 IT Support Responsibilities
熟练 Multitasking Skills

语言

熟练 英语