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概要
I was a student of BSC at Lahore School of Economics. I have completed my undergraduate degree in Marketing and Economics on May 2021, though I have a liking for world economics too. Interning in your company will give me a great chance to see the practical application of these fields and help me decide my career. It would be a great opportunity for me to present my working skills. I am a team player and l love to take on new challenges. I have the ability to adapt quickly to a new environment and to fulfill the given tasks responsibly.
工作经历
Intern
Working as an intern in ‘Agricultural Services’ department.
Social Media Associate
-Analyze large sets of data to create and implement insights and strategy for company's clients.
-Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, Twitter and other social channels.
-Develop effective media buying strategies.
-Optimize plans and budgets according to the best media mix.
-Report to clients and build long term relationships.
-Create reports together with the project managers.
Summer Intern of Project Management
Call Centre Agent
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Upsell products and services
Complete call logs and reports
Other duties as assigned
British Centre Public Speaker, Azerbaijan