In my previous role as an Assistant Account Manager at Shalimar Group of Companies, I was
responsible for a wide range of tasks, including cash handling, banking, customer accounts, sales
entries, and contract management.. I was also praised for my ability to resolve customer
complaints and maintain positive relationships with clients.
Cash handling and banking
 Handle cash and banking instruments, including installments and other charges.
 Maintain accurate records of all cash and banking transactions.
 Deposit cash and checks into the bank.
 Reconcile bank statements.
Customer accounts
 Maintain accurate records of all customer accounts.
 Process customer payments.
 Issue refunds and credits.
 Follow up on delinquent accounts.
Sales
 Enter sales data into the system.
 Generate reports on sales activity.
 Track sales goals and objectives.
Recoveries
 Follow up on delinquent accounts.
 Take necessary steps to recover outstanding payments.
Petty expenses and commissions
 Track petty expenses and commissions.
 Submit expense reports for reimbursement.
 Calculate and pay commissions to sales staff.

In my previous role as a Management Trainee Officer at Masood Textile Ltd, I was responsible
for a variety of tasks, including customer relationship management, quality assurance, and
production planning
Follow up on customer’s PO to ensure its quality according to customer
 Monitor customer purchase orders (POs) to ensure that they are being met in a timely and
efficient manner.
 Communicate with customers to understand their specific requirements and ensure that
their POs are being fulfilled to their satisfaction.
 Work with the production team to ensure that the quality of products meets customer
expectations.
Push department to meet up timeline
 Track the progress of production orders and identify any potential delays.
 Communicate with the production team to identify and resolve any issues that may be
causing delays.
 Work with the customer to ensure that they are kept informed of the status of their orders
and any potential delays.
Solve problems causing delay in any related department by interaction
 Identify and resolve any problems that may be causing delays in the production process.
 This may involve working with the production team, the quality control team, the purchasing
team, or other departments.
 The goal is to identify and resolve the issue as quickly as possible to minimize the impact on
the customer.

Deposit Slip Preparation: I am responsible for preparing deposit slips for both online and in-
person deposits. I ensure that all deposits are accurately filled and processed in a timely
manner.
 Account Opening: I am responsible for opening new accounts for customers. I gather and
verify customer information, and I complete all necessary paperwork. I also provide
customers with information about our products and services.
 Cheque Book and Debit Card Management: I am responsible for maintaining records of all
cheque books and debit cards issued to customers. I ensure that all records are accurate and
up-to-date. I also assist customers with any issues they may have with their cheque books or
debit cards.
 Daily Closing: I assist operational staff in closing the bank at the end of each day. I ensure
that all transactions are processed and that all records are accurate. I also prepare reports
for management.