概要

I am working at Adamjee Insurance Company as Joint Manager Relationship.
I have had extensive vacation work experience in the Sales and Marketing sector and Customer service industries, giving me varied skills and the ability to work with many different types of people. 

工作经历

公司标识
Joint Manager Relationship
Adamjee Insurance Company Limited
Jan 2001 - 代表 | Islamabad, Pakistan

-Lead generation and prospecting for new business both directly, with development staff, brokers and or third-party employer.
-Build and maintain close coordination with divisions, branches and development staff for business development and continuous servicing.
-Conduct pre-sale activities such as client presentations, product awareness sessions, and meetings.
-Responsible for post-sales servicing such as timely endorsements, claim queries and devising report for assigned accounts, thereafter renewal activity.
-Improvement plan for the department and introducing new customer-centric procedures in the market.
-Maintain complete data of assigned clients along with prospect accounts handled directly or forwarded from the branch.
-Sharing Reports to clients on a monthly and quarterly basis.
-Any additional task assigned as and whenever required.

公司标识
Assistant Manager Relationship
Adamjee Insurance Company Limited
Dec 2016 - Jan 2019 | Islamabad, Pakistan

Major Responsibilities:

-Gaining new business by identifying and exploiting in the market.
-Developing and maintaining good working relationship with the clients .
-Introducing new services and promoting them through regular visits and communicate with new and existing customers.
-Increasing probability of existing clients by encouraging them to use added services wherever possible.
-Consulting on the most effective cover for a particular need.
-Delivering good customer service by responding swiftly to queries and concerns from clients.
-Maintaining detailed knowledge of new and existing services by liaising with colleagues.
-Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors services.
-Give clients presentations and educate their employees but given them sessions.
-Working with underwriters to amend policies where necessary in order to meet client demand.
-Producing marketing literature and website content to support marketing campaigns.
-Other duties as assigned

公司标识
Senior Sales & Marketing Consultant
IntelSurge IT & Telecom Services Private Limited
Sep 2015 - Oct 2016 | Islamabad, Pakistan

Major Responsibilities:

-Direct and coordinate company sales and marketing functions. .
-Direct and oversee the company marketing function to identify and develop new customers for products and services.
-Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
-Analyze and evaluate the effectiveness of sales, methods, costs, and results.
-Develop and manage sales and marketing budgets. .
-Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
-Participate in the development of new project proposals. .
-Represent the company at various community and/or business meetings to promote the company.
-Promote positive relations with partners and vendors. .
-Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures. .
-Other duties as assigned.

公司标识
Sales Executive
New Era Industries (SMC-Pvt) Ltd.
Apr 2014 - Sep 2015 | Islamabad, Pakistan

Major Responsibilities:

-Listening to customer requirements and presenting appropriately to make a sale.
-Maintaining and developing relationships with customers in person and via telephone calls and emails.
-Cold calling to arrange meetings with potential customers to prospect for new business.
-Responding to incoming email and phone enquiries.
-Gathering market and customer information.
-Representing their company at trade exhibitions, events and demonstrations.
-Negotiating on price, costs, delivery and specifications with buyers.
-Checking the quantities of goods on display and in stock.
-Recording sales and order information and sending copies to Head office.
-Reviewing your own sales performance, aiming to meet or exceed targets;
-Attending team meeting and sharing best practice with colleagues.

公司标识
Customer Services Executive
Ufone GSM
Feb 2012 - Apr 2014 | Islamabad, Pakistan

Major Responsibilities:

-To provide eminent customer services by interacting with customers via telephone in English/Urdu &
other regional languages & reshaping the entire vision of communication.
-I am working with all the queues like 789,779,668,333 and VPtcl .
 789 New Sim Activation.
 779/668 Disowned Sims.
 333 Ufone helpline.
 VPtcl New Sim Activation.
-To achieve assigned quantitative targets.
-To exhibit strong & effective call management techniques.
-To resolve or escalate all customers issue and complaints to the next appropriate group consistently.
-To remain up-to-date on all current policies, ,promotionsand value added services offered by the company and handle all customers in accordance with the establishment Customer Handling Standards and Operating Procedures.
-Conducting shift meetings.

公司标识
Internee :
Shan Foods (Pvt.) Limited
Jul 2011 - Sep 2011 | Islamabad, Pakistan

Major Responsibilities:

-Visit different markets to enhance the sales of company.
-Take orders from different areas.
-Checking the market and see whether something is needed.
-Checking the stock of different stores.
-Building and maintaining the professional relationship of existing as well as new clients.
-Inform the company about needs of the consumers and tell them about the competitor’s products.
-To give knowledge to shop or store owners about our product.
- Duties were to full fill the needs of client related to our product.

公司标识
Internee
CMPak Pvt Ltd (Zong)
May 2011 - Jul 2011 | Islamabad, Pakistan

Major Responsibilities:

In my internship I was assigned outdoor duties which include:
-Selling SIMs of ZONG (telesales activities)
-Selling miniload (Top Up)
-MNPs
-Giving customers information about packages and other services.

公司标识
Internee
Bank Alfalah Limited
Aug 2008 - Sep 2008 | Islamabad, Pakistan

Major Responsibilities:

My duties were to perform many activities.
• Sorting of cheque.
• Checking the credit files.
• Call those whose cheques bounce back due to insufficient balance, dormant account or any reason.
• Guide the customers in slip filling, account opening, cash withdrawal or cheque deposit etc.
• Attend different calls and guide the customers about account balance, account status, cheque status etc.
• Maintain files in store room.
• Write different letters ,print them and also to photocopy some documents

学历

National University of Modern Languages
硕士, 工商管理硕士学位, MBA‎
Marketing
CGPA 3.2/4
2011
Pakistan Institute of Management
学士, 贸易学士, B. com‎
Commerce
所占比重 56%
2008
Pakistan Advance Collage Of Excellence
中级/A级, 计算机科学学生, FSC‎
Science
所占比重 55%
2006
Station School No 2
大学入学/0级, 科学, Matriculation in Science‎
Science
所占比重 57%
2004

技能

中级 Amin Management
中级 British Accents
熟练 Client Acquisition Skills
熟练 Client Followup
熟练 Closing
初学者 Corporate IT
熟练 Corporate Marketing
初学者 Corporate - Procurement / Administration Departmen
初学者 Corporate Finance Departments
初学者 Corporate HR Department
初学者 CRM Analysis
中级 Deal Qualification
初学者 Dental Health Assisting
初学者 Distributors
中级 Event Marketing Strategies
初学者 Event Sponsorship / Booths
中级 Executive Presentation Skills
中级 Export Development
中级 Go-to-Market Strategy
初学者 Government
熟练 Government Contract Negotiations
中级 h Operations Management
中级 Health Insurance Knowledge
初学者 High Networth Individuals
初学者 Import Operations Handling
初学者 Individuals / Consumers
中级 Institutional Selling
初学者 International Business Exposure
中级 Internet Services
初学者 Inventory Planning
中级 Key Account Management
初学者 Knowledge of FMCG
中级 Lead in
中级 Life Insurance Knowlege
中级 Mobile Services Management
熟练 Out-licensing
中级 Pipeline Management
初学者 Pricing Negotiations
熟练 Profit Center Operations
中级 Qualifying Prospects
初学者 Regional Banks
熟练 Responding to RFPs
中级 Retailers
中级 Rural Markets Knowledge
初学者 Solution Selling
初学者 Supplier Negotiation
中级 مبيعات المشاركة
中级 Vape Knowledge
中级 الاحتفاظ بالمبيعات
熟练 تقوية العلاقات مع العملاء

语言

熟练 英语
中级 旁遮普语
熟练 乌尔都语

Zohair 联系人

Muhammad Asher Durrani
Indus Hospital and Health Network