I am responsible for:

Inserting customer and account data by inputting text-based and numerical information from source documents within time limits
Compiling, verifing accuracy, and sort information according to priorities to prepare source data for computer entry
Reviewing data for deficiencies or errors, correct any incompatibilities if possible, and checking output
Researching and obtain further information for incomplete documents
Applying data program techniques and procedures
Generating reports, storing completed work in designated locations and perform backup operation
Responding to queries for information and access relevant files

Responsible for coordinating support tasks related to operations in the organization. Oversee tasks to completion and report progress to the operations manager in the company. To ensure that assigned departments are running smoothly. Coordinate plan and tasks and also make sure business continues as usual with minimal downtime or interruption from one department\'s workflow. To make sure that the schedules, meetings and goals of each department work in harmony. Coordinating and managing activities and operations to ensure efficiency and compliance of team members. Supervising administrative staff and dividing responsibilities to ensure performance and completion of daily targets. Create and updated tracking spreadsheets using excel. Create and update Risk Assessments along with the control measures. Create and update Support plans with minimizing effects. Create and update self centred support plans.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Collected customer feedback and made process changes to exceed customer satisfaction goals. Communicated with vendors regarding backorder availability, future inventory and special orders.