概要

I warmly welcome you to have a go through to my abilities and outstanding CS history.
Breaking the Chat and Email count/quality records I have two years of CS experience with Foodpanda, Products Go, Travis Scott, Cactus Jack. During this period I made my tasks done in a well professional manner for which I have received several performance awards.
Experienced with Shopify, Salesforce, Freshdesk, Zendesk, Jazva and many other supportive tools I Have a glorious history of working as a professional CSR.
Moreover, the educational background with the studies of Mass Communication is also a supportive thing for me to understand the bestest communication skills and to deal with all kind of situations. There's alot more to share. Hoping to work with you soon.
Sincerely,
Taseer Haider

工作经历

公司标识
Customers Service Representative
Digitech Outsourcing Solutions
Nov 2020 - Mar 2021 | Lahore, Pakistan

It was an email support campaign of Products Go.

公司标识
Customer Service Representative
Mindbridge Pvt. Ltd.
Mar 2019 - Jul 2020 | Lahore, Pakistan

I worked here for more than one year. We were dealing with the customers of foodpanda there via live chats. We had to handle five chats at a time maintaining our quality and other stats.

学历

University of the Punjab
学士, 艺术学士, Mass communication‎
Mass Communication, Sociology, Staistics
CGPA 3.47/4
2020

技能

熟练 Active Personality
中级 Adaptable to Changes
熟练 American English
中级 Brand Development
熟练 British English
中级 Call Control
熟练 Chat Support Skills
中级 Client Follow up
熟练 Committed Customer Services
熟练 Confident
熟练 Customer Communication
熟练 Customer Dealing
熟练 Customer Satisfaction
中级 Customer Support Operations
熟练 Email Support
熟练 English Composition
熟练 Excellent written & oral communication
中级 Extraordinary Communication Skills
熟练 Fluency in Bengali
熟练 Global Customer Services
熟练 Listening to Customers
熟练 Live Chat
熟练 Live Chat Handling
中级 Multi-Cultural Team Management
熟练 Multitasking Skills
熟练 Strategic Sales
中级 Typing Speed
熟练 Vocabulary
熟练 Web Chat
中级 المهارات الهاتفية

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语