概要

03212823755

项目

Asif

工作经历

公司标识
customer service officer
Bank Alfalah Limited
Jan 2012 - Jan 2016 | Padidan, Pakistan

• Attending customer complaints and queries.
• Prompt action and resolution of customer’s complaints.
• Briefing bank’s promotion to customers.
• To activate Debit Cards, Credit Cards & Cheque book etc.
• To resolve complaints regarding Debit & Credit Cards.
• To handle personal loan customer and tackle all related queries.
• To handle/resolve auto loan queries.
• To handle day to day queries of customers regarding internet banking, SMS Banking, Mobile Banking etc.
• Handling of SBS credit card dealings.

学历

Preston Institute of Management Sciences and Technology
硕士, , MBA‎
Marketing
2010

技能

熟练 Funds Management
初学者 Personal Effectiveness
熟练 Scrutinizing
中级 Team Building
熟练 To handle complain & resolved case