I am young professional with more than 10 years of professional experience, working with companies like Pakistan Telecommunication Company Limited (PTCL) , Vital Pakistan Trust & UNICEF on 3rd party contract which is Sidat Hyder Murshed Associate.A well experienced & highly qualified Trainer Lead Facilitator Innovative Educator Motivational coach.An energetic and motivated leader with proven abilities to effectively manage both personal and organizational tasks. An initiator while having excellent teamwork qualities. Having excellent skills of M&E, analyzing tasks and procedures to generate new ideas for improvement and impact.Communicating with line managers & supervisors to identify training needs, skills & knowledge gaps, in addition mapping-out trainings plan scheduling designing training content & need based agendas manage training budget training manuals & modules venues Mapping resource mapping & planning and also developing training programs for teams and individuals, managing, organizing, coordinating and conducting all types of training programs for capability, capacity & personality building for maximum outputs.Experience and association with people from various domains help me to effectively manage people and their behavior. Possesses excellent inter-personal management skills. We have conducted training programs on People Management, Leadership, Communication skills, adult learning, Negotiation Management, and customer satisfaction.Specialties Capacity Building, Community mobilization ,communication, advocacy, Project Management
Enter Description
Working Under the supervision of District Emergency operations center team along with the guidance of Provincial Training officer PEOC Sindh, and I’m responsible for :
Identified training needs, also managed, designed, developed and conducting all training programs.
Ensure Training life cycle process being followed and developed progress reports at the end of each cycle highlighting the improvement and grey areas.
Carried out venue mapping activity at Karachi level and mapped venues under the given budget to ensure enabling environment.
Provides on-the-job coaching, mentoring, and support to the cadres starting from Union Council officers till Front Line Workers (FLWs)
Designed and planned training before each SIAs to meet the NATIONAL EMERGENCY ACTION PLAN (NEAP) indicator to ensure every single FLW is trained before Supplementary Immunization Days (SIAs)
Worked on capacity building of FLWs and conducted 52 Need based session for 1052 FLW in each cycle.
Working Under the supervision of EOC training team along with guidance of the UNICEF training focal persons, and I’m responsible for
Managed the team of 12 Master Trainers with a goal to build the capacity of staff through quality & interactive training sessions.
Worked on Monthly Training Budget and according to budget developed Monthly Training Plan.
Provided supportive supervision to trainers and developed training feedback mechanism using training evaluation tools.
Meeting with Master Trainers, Deputy Commissioner’s technical team (District Emergency Operations Centre) to identify training needs and mapping out development plans for teams and individuals accordingly.
Provides on-the-job coaching, mentoring, and support to trainers, also given a motto of learning by doing.
Developed and presented Training progress report (Period Wise) to TOP MANAGEMENT and ensured that feedback is incorporated and converted into Action Plan.
Participates in all training-related projects as assigned, which may include special assistance upon request, assistance at conferences or programs.
Gather feedback from trainers and trainees after each training sessions to analyze the quality of training sessions, methodologies used, training agenda and its impact for future reference to modify where and when it’s required to design training sessions.
Continues assessment of trainers skills, performance and productivity to identify areas of improvement
Working Under the direct supervision of Provincial Training coordinator alongside guidance of the UNICEF training focal persons, and I’m responsible for :
Identified and assessed training needs for employees of my concerned town through TNA (Training need assessment) and through analysis of DATA like Third Party Field Monitor REPORTS , Missed children comparison , test results and liaising with District Health Communication Support Officers and conducing feedback sessions with Union Council Communication Support Officers after every each round of SIAs ( Supplementary Immunization Activities )
Led in organizing and implementing training sessions to meet training needs of the PEI and EPI program, through preparation of monthly plans including dates, venue and logistical requirements in collaboration with district, town & union council level staff.
Worked on capacity building of assigned staff to improve the productivity by evaluating training performance and making recommendations to enhance the effectiveness of training content and delivery.
Developed and assured timely submission of all reports and plans that includes Training Need Assessment reports, Training reports, Training Monthly plan, Weekly Field Visits Plan, and intra campaign follow up filed visit plan & report.
Working Under the direct supervision of Provincial Training coordinator alongside guidance of the UNICEF training focal persons, and I’m responsible for :
Identified and assessed training needs for employees of my concerned town through TNA (Training need assessment) and through analysis of DATA like Third Party Field Monitor REPORTS , Missed children comparison , test results and liaising with District Health Communication Support Officers and conducing feedback sessions with Union Council Communication Support Officers after every each round of SIAs ( Supplementary Immunization Activities )
Led in organizing and implementing training sessions to meet training needs of the PEI and EPI program, through preparation of monthly plans including dates, venue and logistical requirements in collaboration with district, town & union council level staff.
Worked on capacity building of assigned staff to improve the productivity by evaluating training performance and making recommendations to enhance the effectiveness of training content and delivery.
Developed and assured timely submission of all reports and plans that includes Training Need Assessment reports, Training reports, Training Monthly plan, Weekly Field Visits Plan, and intra campaign follow up filed visit plan & report.
Pakistan Telecommunication Company Limited,
Worked in PTCL’s Corporate Technical dept.
Leading major MPLS projects for the deployment of HBL, NBP, TCS, Sindh Bank, MCB, NADRA and other customers.
Commissioning and deployment of Corporate Services like (BVPN,EDSL,PRI,VDSL ,BDSL)
Project Management and Relationship Management for Customer Satisfaction.
Coordination with Pre-sales team to arrange feasibilities for new requirements of corporate customers.
Generate project status reports in an organized manner for higher management review.
Provide support for escalated fault cases of the deployed links
Pakistan Telecommunication Company Limited,
Served for 2 months in Network operations department
Served for 5 months in Network Development conducting a GIS survey
Served 7 months in Corporate Services Department as Resident Engineer for Bank Alfalah
Responsibilities
Provisioning, Deployment of Services as per timeline, complete communication with customer till delivery of services.
Reviewtherepeatedfaultsratio&faultsnature,DaytoDayreports&presentations
Providing Support for Fault Rectification, Assisting &liaising between Technical teams& Customer End for Troubleshooting & planned Activities.
Preparing project status reports in an organized manner for higher management review
Responsible to coordinate with vendors (Nayatel , Vision Telecom , FT , Fiber link) for 3rd part links (Deployments & fault rectification)