•         Establishing the Data Centers (Production and DR) for Pakistan Microfinance Bank.
•         Installation and Configuration IT Infrastructure (SERVER, Storage and Network, Oracle Database) for Microfinance banking software
•         Finalized the Scope (LMS & Mobile app) of DSP project by conducting requirement gathering workshops with stakeholders
•         LMS (Loan Management System) integration with IRIS Payment collection and Disbursement.
•         Onboarding branchless and commercial banks to integrate with DSP for disbursement and repayments
•         Migration of all MFI’s data from SQL-Server to Oracle 12C database.
•         Advising Management on Long-Term Capacity Plans and Growth
•         Analyzing and Recommending Database & System Improvements.
•         Performing UATs and take Sign offs as part of Implementation phase.
•         Working Closely with Development Teams with Regards to Database & System Updates and Design for LMS and IRIS Application
•         Providing detailed documented histories of all incidents, including diagnostics performed, successful solutions and root cause.
•         Managing IT Operation of Loan Management System.

• Managing the Infrastructure team of more than 50 peoples including Oracle DBA, VMware, Microsoft, Network and IT support teams.
• Manage and provide the support of Cloud environment (Azure and Amazon) for company and customers.
• Providing vision and leadership in all aspects of IT management and operations and coordinate with other IT team members and provide day-to-day operational support
• Provides solutions to highly complex business problems for areas of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Utilizes comprehensive and in-depth knowledge of multiple areas within technology to consult with teams during the technical planning process and advice on technology and Process decisions.
• Identifies important technology areas for development, and initiates the projects needed to drive the technology strategy.
• Keeps abreast of contemporary concepts in IT strategy and management and applies these to develop innovative business solutions and business transformation plans and roadmaps.
• Communicates with internal and external system users and management to address technical strategic concerns and insures the concerns are appropriately addressed.
• Maintains a high level of urgency and excellent customer response time.
• Provide technical assistance and guidance in the acquisition, design, development, Implementation of Projects
• Work directly with the other IT domain managers for risk assessment program in line with IT security policies; recommend method and approaches for vulnerability detection and its remediation techniques as part of continuous improvement process.

ITSS-HUB is managing the 5 countries Data center (Uganda, Rwanda, Zambia, Swaziland and South Sudan).
I was responsible for Storages and backups consolidations.
• Storage Administration, Configuration of Hitachi Storages (VSP, HUS) and HP 3 PAR
• Storage Administration, Configuration Ocean Store Storages (18800,18000,6800)
• Backup Administration using VERITAS NetBackup (NBU) and Oracle Secure Backup (OSB)
• Manage the Backup and Storage team of 8 persons
• Provide weekly and monthly reports for Storage and backups to management and customer with regards of meeting SLA’s.

Huawei, a leading global information and communications technology (ICT) solutions provider in the world

• Independently complete the E2E requirement analysis and feature design of the customize solution.
• Provide the supports for design and development of Technical proposal defined in the SOW (statement of work).
• Provide the technical Support for Projects/Solution for the deployment.
• Provide the Hardware sizing including Servers and Storages for the purposed solutions (Zain-Iraq, Syrian Telecom )
• Provide the Hardware sizing for the DR-SITEs in purposed solutions.
• Provide the high-quality support for the smooth delivery of customized solution.
• Independently complete the Deliverable solution to the Customers for Hardware upgrade (MTN-Afghan).
• Participate for Hardware and Software requirements gathering from the customers.

ITS (International Turnkey Systems) is leading system integrator and provider for Telecom, Banking and Enterprise Applications in Middle East, Africa and South Asia. I have worked in Telecom division and responsible for:

• Selection and evaluation of new technologies for Telecom product line TABS (Telecom Advanced Billing Solutions), Technologies explored in this role are Oracle Exadata, Oracle 11g, IBM DB2 and Enterprise DB for different BSS and OSS applications like Billing, Rating , Mediation, Customer Relationship Management (CRM), and Product Catalogue
• Consultancy on Data-Center infrastructure including Servers, Databases and Storage.
• Consultancy on cloud-computing infrastructure and Big data solutions.
• Price and licensing cost evaluation and negotiation with Hardware and software Vendors.
• Capacity planning and sizing for solution as the customer requirements.
• Act closely with Development and Implementation team to build the effective working relationships within the Company.
• Working with team to meet the requirements for IT solutions and services to satisfy the customer for his requirements.
• Planning timescales and the resources needed for the projects.
• Formalizing the Technology processes
• Analyzing IT requirements within company and giving independent and objective advice on the use of new technologies
• Co-ordination with IBM and EnterpriseDB team, Understanding and assisting the team for migrations with minimal code changes and Mapping the Technologies for Migrations.
• Presenting solutions in written or oral reports after performing the POC to the management
• Help the developers for developing agreed solutions and implementing the new systems
• Providing the support to Developer/Customer for fine tuning the Databases/Systems for optimal performance
• Defining software, hardware and network requirements for the clients

ZONG (subsidiary of China Mobile world’s largest subscriber base) is an emerging telecom provider in Pakistan providing a wide range of voice and data services. I was managing the Systems, Storage and Database team and my major responsibilities includes:

• Roll out and maintenance of a wide range of BSS and OSS applications like BOSS (Business Operations System Support), FMS (Fraud Management System), IBM Data Ware house
• Interface with Oracle Support UK, Hardware and OS Vendor, Development Team members, Operation Personnel and Database user
• Evaluate Oracle features and Oracle related products
• Installation, fine tuning and troubleshooting of UNIX, Linux, and Solaris based servers
• Installation, fine tuning and troubleshooting of Oracle Databases. (RAC)
• Installation and Configuration of EMC CX-700 STORAGE (creations of Raid Level, Storage groups)
• Installation of HITACHI (HDS) Storage and configuration of Storage (creations of Raid group, LDEV)
• Configuration of SAN (Port, Zoning and LUNs) and Allocation of storage to the servers on HDS
• Communicating with Sun Support (Tech Access, Team Sun), Hardware and OS Vendor,
• Administration of SUN E-490, SUN V440, 8400, 6900 and E25K.
• Configuration of backup devices (L1400 and power volt 136T)
• Installation and Configuration of VERITAS NetBackup Server (5.1 and 6.0) on Windows, Linux and Solaris
• Implement the NetBackup polices and configure the devices and volume pools and management of Backup media.

In this role in CMPak/Paktel, I was responsible for:
• Installation, Configuration and Upgrading of Oracle server software and related products (Databases, Oracle RAC and Data Guard)
• Effective administration Database ends, evaluate performance, and perform fine tuning of Database and application performance monitoring
• Establish and maintain sound backup and recovery policies and procedures (Export, RMAN)
• Implement and maintain database security (create and maintain users and roles, assign privileges)
• Help developers optimize their code, keep database tuned and running smoothly
• Evaluate Oracle features and Oracle related products
• Identifying and escalating immediately any risks to the database service.
• Assisted in installation and configuration of Sun Financials and Vision Software (TRG Vietnam)
• Administrating Sun Financial (a Product of TRG Vietnam)
• Implemented automated scripts for Online database Backup in oracle for Win/NT and Solaris.
• Installation of Oracle Web DB server in oracle 9i Release 2 Enterprise Edition for Windows NT.
• Performing backup and recovery of systems and databases
• Migration of Existing Database on EMC Storage

In this role, my main responsibilities cover IT functions mainly related with Billing Administration and Development. In addition, I was responsible for coordinating with users and all other IT departments (DEV/SYSTEM SUPPORTS). Following are important highlights of this role:

• Designed, developed and implemented the Paktel Prepaid (TANGO) Information System (MIS), Billing Analysis (BIS) in Fox plus (UNIX).
• Designed, developed and implemented the Paktel Deposit Free Information System in Fox plus (Unix)
• Designed, developed and implemented the BRS (Billing Receipts System) in FoxPro (DOS)
• Scheduling and monitoring of MIS development in FoxBASE.
• Coordination of IT Operations between corporate and regional Offices.
• Provision of BIS Reports to the management
• Optimization of Bill Process
• Monitoring of subscriber’s activities in exchange (Ericsson) to improve the SDM activities for PAKTEL Subscribers.
• Development/Enhancements of Software in FoxBASE according to requirements (MARKETING, FINANCE, CUSTOMER SERVICES, and CREDIT MANAGMENT)
• Data transmission of BIS and MIS country-wide (over 19 cities across Pakistan).
• Processing of Customer cellular billing in FoxBASE and Oracle.
• Implementation of automated scripts (shell Scripts) in UNIX to transfer data countrywide over wan link as well as dial up link,
• Implementation of disaster recovery plan for Centralized Information Technology Department to secure and recover the data in case of an emergency.
• Implementation security checks in UNIX to restrict unauthorized entry into the MIS system