Thanks for visiting my profile! My name is Zuhaib Ahmed and I am happy to be of assistance. :) I am a student of ACCA finals(Level 3).I have done various jobs related to customer support service. I have about more than three years of experience and strive to work in within a team or as an individual. I am a skilled Email and Chat and Call Support Representative. I have proficient knowledge using the following: Zendesk I SalesForce I Bliss I Jira I Edesk I Google Drive I Google Docs I Ms Office I Microsoft Word I Excel I Google Calender I Google Spreadsheet etc I am dedicated, energetic, self-motivated person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am well-spoken, friendly, persuasive, and concise without being pushy. I'm a good closer and can handle customer objections with ease. I am accustomed to working on multiple projects simultaneously. I believe that I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I welcome you to ping me to set up an interview at your convenience. Thank you so much for your time and for making this far reading my profile
Working as a Customer Relation Officer on a U.S.A campaign.
Worked as a Customer Support Representative using the tools Zendesk,Bliss and Jira. My duties were to resolve the queries on call,email and live chat.
Worked as a sales executive in the project spectrum. My duties were to take inbound calls and sell them our services.
Worked as a claims handler in personal injury department. My duties were to submit the claims to the third parties and make sure ouir clients are compensated on their loss.