Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public. Providing excellent customer service was one of the most important job duties as a Front desk clerk. Greeting customers and answer their questions in a friendly, conversational manner.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and Welcom Guest
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files