Ownership of Business Intelligence strategy and roadmap across all Citi Anti Money Laundering (AML) functions in collaboration with technology and business management. Management of KPIs/Metrics and reporting design across Asia Pacific , Europe Middle East and Africa, North America and Latin America. Led change management and transformational activities to deliver future state Global Business Intelligence operating model. Worked with AML senior leadership and regional management to deliver reporting efficiencies across the AML organization. Management of global change control governance process.

Oversight of all metrics and reporting change requirements for the AML Financial Intelligence Unit (FIU)/Monitoring & Investigations (M&I) teams. Led strategic projects to enhance metrics reporting tools and processes. Global PM for AML Business Intelligence tool implementation across four regions. Managed adherence to global standard operating model and risk and control requirements for Global Metrics and Capacity Planning processes. Development of global metrics strategy, mission, vision and objectives. Managed end-to-end metrics reporting activities and monthly data collection processes. Day-to-day management of metrics resources. Supported Global Head of AML Operations and Senior Leadership Team with all metrics reporting needs, cross work stream planning initiatives and management meeting materials/preparation.