概要

Qualified Customer service representative with over 3.5 years in fast-paced customer service and call center environment. I have experience of US based (Cable&Internet) services and many more... As a customer service representative I am personable good at building loyal relationships, resolving and helping resolving the problems, assisting colleagues and increasing sales. I also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer, knowing the policies.

工作经历

公司标识
Inbound Sales Executive (International)
The Evolutions
Jul 2020 - Apr 2021 | Lahore, Pakistan

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公司标识
Chat Support Representative (International)
Mind Bridge Building Ptv Ltd
Apr 2019 - Jun 2020 | Lahore, Pakistan

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公司标识
Customer Relation Officer
Abacus Consulting
Jan 2018 - Mar 2019 | Lahore, Pakistan

学历

University of Lahore
学士, 商学士/理学士, BS English Literature (FREEZE)‎
English
CGPA 2.7/4
2019

技能

中级 Adobe Photoshopp
中级 Chat Support
熟练 Communication Skills
初学者 Computer Typing & Ms Office
熟练 Customer Support
中级 Direct Sales
中级 English Language Proficiency
中级 International Sales
初学者 IT support and customer handling
中级 Live Chat (AHT QAR's)
熟练 Sales Abilities
初学者 Sales Process Development
熟练 System Navigation Skills
熟练 Team Player
熟练 Telemarketing

语言

熟练 英语
熟练 乌尔都语

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