概要

To secure a customer service position where-in experience, skills and education can be efficiently utilized to increase the sales volume and profitability of the firm. Build a strong distribution network for achieving greater market development by providing best customer service and working as a team player within a team.

工作经历

公司标识
Customer Support Representative
Umar Motors & Parts cc
Feb 2012 - Sep 2016 | Durban, South Africa

• It was a great opportunity to work with one of the leading Automobile import and export company in South Africa as a customer support representative
• My responsibilities were to welcome all customers and assisting with purchase decision.
• Dealing face to face and over the phone with existing and new clients on daily basis.
• Increasing sales through promotions and annual sale.
• To determine customer service requirements by maintaining contact with customers.
• Maximizing revenue by ensuring all customers receive VIP service.

公司标识
Customer Service Representative
Nashua Mobile
Oct 2010 - Jan 2012 | Cape Town, South Africa

•Worked as Customer Service Representative in one of South Africa’s largest independent cellular service provider.
•Interact with customers face to face and over the phone call.
•To provide information about products, service and help customer chose device including voice and data plan.
•To open or renew contract and prepaid accounts.
•Taking customer information and forwarding customer detail for contract approval.

公司标识
Business Development Officer
The Royal Bank of Scotland
Dec 2009 - Aug 2010 | Karachi, Pakistan

To achieve revenue goals assigned by the management.
Provide the best services to the customers.
To resolve customer issues regarding products and services.
To generate and maintain new relationships with the customers.
To promote new product and valued services time to time.

学历

Hamdard University
学士, , B.E Telecommunication‎
Telecommunication
CGPA 3.0/4
2009
superior science college
中级/A级, , intermediate pre engineering‎
Computer Science
2005

技能

熟练 British Accents
熟练 Client Acquisition Skills
熟练 Client Followup
熟练 Closing
初学者 eBanking
熟练 Executive Presentation Skills
中级 h Operations Management
熟练 Handling Assignments
初学者 Health Insurance Knowledge
熟练 Internet Services
熟练 Lead in
熟练 Pricing Negotiations
熟练 Relations Management
熟练 Solution Selling
熟练 Stitching Skills
熟练 Target Setting
中级 Team Motivation
熟练 Traffic Signal Knowledge
熟练 مبيعات المشاركة
中级 استشارات إدارة المبيعات

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语