概要

I have several years of customer service, administrative, procurement, experience in well known organization at national international level, worked on the several projects of Habib bank limited, National bank of Pakistan, Lotus Hotel - Dubai (4 star deluxe), Seasons Travel Ltd.(UK based Call Center - Inbound), Polani Travels Limited (UK based Call Center - Inbound), Protege Global (US based Call Center - Outbound), mainly along with more corporate companies and international NGOs.

工作经历

公司标识
Manager Operations
Jun 2018 - Feb 2021 | Karachi, Pakistan

Look after the complete business operations,
Leading sales and operations team,
Head of Tours Department,
Reporting to the Director.

公司标识
Manager Cordination
Knot It Event Management & Travel Services
Nov 2016 - May 2018 | Karachi, Pakistan

-Managing complete operations
-Vendor Management
-Leading Sales, delivery & operations team
-Designing Holiday Packages (FIT/GIT)
-Handling corporate clients
-Managing corporate events
-Dealing difficult customers

公司标识
Business Development Executive
Precise Travel and Tourism LLC
Apr 2016 - Oct 2016 | Muscat, Oman

-Dealing with Corporate clients for Travel arrangements.
-Handling Sales team
-Target Assignment
-Design tour packages
-Introduce New Tourism Products

公司标识
Business Development Officer
UTD
Mar 2015 - Mar 2016 | Karachi, Pakistan

Universal Training & Development
Manager Business Development (UTD Travel Division),
SPO / Trainer (Universal Training & Development)
? Manage and organize all Soft Skills Workshop & Airline Aviation training program
? Dealing with corporate clients for Training & Development / Travel arrangements
? Handling sales team
? Design tour packages
? Responsible for all airline & hotel reservations.
? Conduct GDS training sessions for travel agents & students on behalf of Universal Training & Development.

公司标识
Business Development Executive
Protege Global
Aug 2014 - Mar 2015 | Karachi, Pakistan

Study and evaluate all the reports and invoices for reimbursement.

Negotiate with Insurance companies and Defense Attorneys in the Law firms of California - USA, on workers compensation claims for collection of an outstanding medical bills.

公司标识
Manager Operations
Seasons Travel Ltd.
Mar 2014 - Jun 2014 | Karachi, Pakistan

• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations
• Managing floor of 6 travel consultants (UK based).

公司标识
Sr. Travel Consultant
Flightcatchers (Polani Travels Ltd)
Jul 2012 - Feb 2014 | Karachi, Pakistan

• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations

公司标识
Administration & Logistics Officer
Karim Global Pakistan Pvt Ltd
Nov 2011 - Jun 2012 | Islamabad, Pakistan

? Sourcing of Sowing seeds, Fertilizers, Hygiene kits, Agricultural tools, Shelters & many products as per National / international NGOs requirements for Humanitarian aid projects around the world.
? Keeping records of on-going projects.
? Responsible for complete documentation, inspection & arrangements to complete the projects successfully.

公司标识
Travel Consultant
Polani Travels Ltd
Apr 2010 - Nov 2011 | Karachi, Pakistan

? Making worldwide tour packages including hotel & flight reservations.
? Worldwide visas through procedure.
? Travel insurance.

公司标识
Relationship Officer
New Jubilee Life Insurance Company
May 2009 - Mar 2010 | Karachi, Pakistan

? Generate sales.
? Worked on target based products.

公司标识
Administration & Procurement Officer
Breshna Construction
Mar 2007 - Apr 2009 | Karachi, Pakistan

? Sourcing of raw materials,
? Negotiated deals.

公司标识
Rooms Reservation Officer
Lotus Boutique Hotel
Dec 2005 - Nov 2006 , United Arab Emirates

? Dealing with worldwide international travel & tour agents for reservations
? Responsible to make arrangements for VIP?s.
? Organizing corporate events.

学历

HSC board - KHI
中级/A级, , Intermediate of Commerce‎
Commerce
2010

技能

熟练 Ability to Remain Calm
熟练 Able to Work in Night Shif
熟练 Academic Researching
熟练 Admin Assistantce
熟练 Adminstration
熟练 American Acssant
中级 Amin Management
熟练  Adobe Premiere Pro
熟练 Branch Management
熟练 Branch Operations Management
熟练 Branch Support.
熟练 Branch_Operations
熟练 British Accents
熟练 Buisness
熟练 Call Center Development
熟练 Call Processing
中级 Client Acquisition Skills
熟练 Client Aquisition
熟练 Client Attraction
熟练 Client Deailing
熟练 Client Followup
熟练 Clinet Contact
熟练 Closing
熟练 Collaboration
熟练 Commercial Business Command
初学者 Commission Structures
熟练 Computer Operations
熟练 Configuring Software
熟练 Cooordination Skills
熟练 Corporate - Procurement / Administration Departmen
熟练 Corporate Events Management
熟练 Customer Acquisition
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Satisfaction Management
熟练 Customer Sercies
熟练 Customer Support
中级 Data Comparison
中级 Deal Qualification
熟练 Development Development
熟练 Direct ales
熟练 Distribution_Logistics
中级 Distributors
熟练 Email Etiquette
熟练 Employment Forms Processing
熟练 End to End Project Management
熟练 End to End Sales
熟练 English Fluency
熟练 English Proficiency
中级 Establishing Strategic Partnerships

语言

初学者 阿拉伯语
熟练 乌尔都语
熟练 英语

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