概要

The experience I got of customer services is from the campaigns I have worked with, and these campaigns are from Canada and the USA. I have worked as a customer care provider for more than a year and I have very much command on understanding the USA and Canadian pronunciation and their way of speaking. The customer care service includes the dispatching of taxi rides.br/Campaigns of Canada includebr/Dial a Cabbr/TECO Taxibr/Fifth Avenue Cabsbr/Campaigns of USAbr/Pronto Ridesbr/Software I have command onbr/1. Taxi Callerbr/2. Gatalabbr/3. Icabbibr/The above-mentioned campaigns and software are at my fingertips and I can handle them very well. Time management is the key in customer service because handling customers on time to reach them and solve their issues is the priority of a customer service provider. The Services provided to the customer must be quality ones and that is my motto, I always worked hard and put all my efforts to fulfill the need and resolve the issue of my customer as soon as possible that also affected my own designation in the company and as well as helped the campaign to grow with satisfied customers.

工作经历

公司标识
Customer Care Representative
BMG Globals
Aug 2017 - Dec 2020 | Lahore, Pakistan

The company mentioned above is linked with the campaigns that are based in Canada and the US. Basically, work for dispatching the taxis and provide their customers the uttermost services of a taxi on their doorstep. I have worked with this company and have learned a lot about customer care services and how to tackle multiple tasks within short dues, as well as resolve the issues that can hinder the satisfaction and comfortability of the customer.
The services include
E-mail Support
Call Support
Chat Support
Running campaign linked software

学历

Lahore Medical and Dental College
学士, 药剂学学士, Doctor of Pharmacy‎
medicine
等级 A
2022

技能

中级 Customer Care Representative

语言

熟练 乌尔都语
熟练 英语

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