概要

Seeking a challenging career with a progressive organization where I can utilize my skills, abilities and experience for achievement of personal as well as organizational goals.

项目

USA Energy Projects
Spectrum & AT&T
Go Haramain Hajj & Umrah Travel Consultant

工作经历

公司标识
Supervisor/Project Lead
Corcel
Sep 2019 - 代表 | Lahore, Pakistan

Started working as a TSR in the beginning of this job. Later, I was promoted to Team lead based on my performance. I managed and trained a team of 10-20 people working for both UK and USA campaigns.

公司标识
Recruitment Consultant
BPO Solutions (Pvt) Ltd.
Oct 2018 - Jul 2019 | Lahore, Pakistan

My responsibilities included interacting and building relationship with client companies, determining job roles and type of employment, CV sourcing using job boards i.e. Jobsite, Reed and Logic Melon and CV Formatting. Also calling candidates for Pre Screening or detailed Telephonic interviews for temporary or permanent positions with client companies.

公司标识
Dispatch Manager/CSR
All Bay Limousine
Nov 2016 - Jun 2018 | Lahore, Pakistan

My job included Managing the dispatch of vehicles, Monitoring the routes, Calls quality check, Customer support and response, Drivers’ payroll, Social Media Marketing and New employees’ training. Company provided luxury transportation services to corporate and non corporate sectors in Bay Area California. Made reservations via calls, emails & website.

公司标识
CRO (Customer Representative Officer)
Black Arrow Communications
Mar 2016 - Jun 2016 | Lahore, Pakistan

Interacted with a company\'s customers to provide them with information to address inquiries regarding products and services. In addition, dealt with and help resolve any customer complaints regarding accidental insurances.

公司标识
Database Researcher
BedRock Business Outsourcing
Oct 2014 - Jan 2016 | Lahore, Pakistan

Worked as a researcher with Bedrock Business Outsourcing for almost one and a half year. Provided database list research, database cleansing, telemarketing and direct marketing administrative support services for companies involved in the exhibitions, conferences, media space & direct marketing across all continents.

公司标识
TSR (Tele Sales Representative)
The Vivid Support
Jun 2014 - Sep 2014 | Lahore, Pakistan

Contacted private individuals by telephone in order to solicit sales for services. Provided computer tech support to the clients in the United States and Canada.

公司标识
TSR (Tele Sales Representative)
Green Biz Communications
Oct 2012 - May 2014 | Lahore, Pakistan

Worked with Green Biz Communications as a TSR (Tele Sales Representative) for almost two years for Dish Network US campaign. Contacted businesses or private individuals by telephone in order to solicit sales for goods or services. Also supervised fellow agents and processed all the sales.

学历

University of Punjab
学士, 贸易学士, B.Com IT‎
Accounting, Banking & Finance, Business Economics, Mathematics
2011
Punjab College of Sciences
中级/A级, 理学院(工程预科), FSC (Pre Eng)‎
Mathematics, Physics
2009
Punjab Board of Technical Education Lahore
大学入学/0级, , ‎
Computer Science
2007

技能

熟练 Influential Communicator
熟练 Selling Skills
熟练 Strategic Selling Skills
初学者 Accounting+
熟练 Call Center Management
熟练 Challenge Driven
熟练 Conservation Awareness
熟练 Data Miniing
中级 Handling Assignments
熟练 Inbound Call Center
熟练 Influential Communicator
熟练 Operational Tasks Handling
熟练 Persuasive Speaking Skills
熟练 Quality Control Processes Command
熟练 Record keeping
熟练 Representation Skills
熟练 Result Oriented
熟练 Soft Skills
熟练 المبيعات عبر الهاتف
熟练 عمليات خدمة العملاء

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语

关注的公司