概要

Systems Engineer with over 10 years of experience in Latest systems/software applications in computer science providing technical solutions through high-quality service and support with Analytical & Troubleshooting Skills, Servers & Software Deployment to complete life cycle. Strong information technology professional with a BSc focused on Computer Science. Performs job with active listening, determination and positive attitude to hard work believing in fast learning, seeking position in a challenging and rewarding IT/Tech environment where I can expand upon my existing skill base while contributing to a lively IT team.

项目

Travel Request System
IT Help Desk

工作经历

公司标识
Systems Engineer
Nakisa Inc
Mar 2019 - 代表 | Lahore, Pakistan

Techno-Functional Consulting for Microsoft Dynamics 365 CRM • Techno-Functional Consulting for Upland PSA (Tenrox) • Administration of Microsoft Dynamics GP • SharePoint Online • Apllication Developement & Administration at PowerApps • Automation with Power Automate (Microsoft Flow) • Administration of Atlassian and all its sub products such as JIRA, Confluence, Service Desk, Etc.

公司标识
Senior System Engineer
Express News
Jul 2016 - Mar 2019 | Lahore, Pakistan

 Managing upcoming projects for and by the company. Preparation and reporting on completion of projects before deadline,
 Manage and support to Octopus server and troubleshoot for end user queries
 VIZ (Graphics Software) Installations and Configurations, and support for end users and Server,
 Troubleshooting and support for Aveco(Automation System) terminals and server
 Troubleshooting and support for Vector Box of Entertainment Channel,
 Manage virtual machines and server on VMware virtual environment,
 Manage and installation of CANDV on MAC as backup of Automation System to the end users in PCR for RUNDOWN,
 Management of systems in All Control Rooms and Data Center,
 Auto-script prompter support for PCR and Anchors,
 Installation and Support for Incite NM, MPX on windows XP/ Win 7, Final Cut Pro (MAC) and Premiere Editing Suits with Matrox and Other Capturing Cards,
 Troubleshooting and Maintenance of SeaChange Storage {(BML) Broadcast Media Library},
 Troubleshoot and management of SeaChange media client (MCL) ,
 Installation, Troubleshooting various problems regarding servers,
 Manage and troubleshoot AD, DCs, TMG, Kaspersky Antivirus Endpoint Security 8 & 10 Servers, File Catalyst and Serv-U as FTP Servers,
 Installing client PCs with Windows XP/Vista/Win7/Win 8 integrated with domains and all required software,
 Provide backup support to Support Team as Shift Incharge,
 Space management and backups of servers,
 Various application support and installations for end users,
 Preparing sheets of problem logs monthly,
 Give technical Support to Drone team (video out, live broadcast),
 Manage Conference Calls with other cities,
 Give remote support to other Stations (Bureaus) of different cities

公司标识
Senior System Support Engineer
Express News
Feb 2015 - Mar 2016 | Lahore, Pakistan

• Provide backup support to Support Team as Shift Incharge
• Troubleshooting and Maintenance of SeaChange Storage ((BML) Broadcast Media Library)
• Troubleshooting & support for Astra Server (Automation System) of Aveco
• Manage virtual machines and server on VMware virtual environment
• Troubleshooting various problems regarding web based application Servers, SQL Servers
• Configuration, Troubleshooting & Maintenance for AD, DCs, TMG, Kaspersky Antivirus Endpoint Security 6,8 & 10 Server
• Maintenance & Support for File Catalyst & Serv-U FTP Servers
• Troubleshoot and management of MCL Media Client of SeaChange (Playout)
• Provided on-call support for critical issues.

• Troubleshooting and support for Vector Box (Playout Software) of Entertainment Channel
• Give remote support to other Stations(Bureaus) in different cities
• Manage Conference Calls with other cities

公司标识
System Support Engineer
Express News (Television Media Network )
Mar 2013 - Feb 2015 | Lahore, Pakistan

• Client end user support for Software/Hardware issues
• Graphics Software VIZ Client Installations and Configurations & support for end users
• Client support for Astra Clients Aveco & CANDV on MAC as backup of Aveco to the end users in PCR
• Auto-script prompter support for PCR and Anchors
• Installation and Support for Editing Software Incite NM, MPX, Final Cut Pro (MAC) and Premiere Editing Suits with Matrox and Other Video/Capturing Cards
• Installing client PCs with Windows 2000/XP/Vista/Win7 integrated with domains
• Various application support and installations for end users

公司标识
IT-Support Officer
HSBC (HBME) BANK MIDDLE EAST LTD(BCI Contract)
Jun 2010 - Feb 2013 | Lahore, Pakistan

• Provided base level IT support to non-technical personnel within the business.
• Provided on-call support for critical issues.
• Basic Support of System Administration
• Ensure Effective Utilization of in House Online Desktop PC’s
• Telecommunication Infrastructure Management (LAN,WAN)
• IT Help Desk Complains Equipment Management and Maintain Equipment Inventory
• Basic Maintenance of Printers & Scanners,
• Management with Vendors for repairing MIS Management Superfluous Services (PABX Exchange, UPS, )

学历

Virtual University of Pakistan
学士, 理工学士, Bachelors in Science‎
Computer Science
CGPA 2.7/4
2015

技能

熟练 A technical mind
初学者 ERP MSD AX
熟练 Positive Attitude
熟练 team leader
熟练 Active Directory
初学者 Apex Programming
熟练 Attention to Detail
初学者 Business Analysis
熟练 Conservation Awareness
熟练 DHCP
熟练 DNS Management
熟练 Experience in IT hardware & Software
熟练 Functional Requirements
初学者 Hardware
初学者 Impact Analysis
初学者 Linux
熟练 Microsoft Dynamics CRM
中级 MySQL
熟练 nalytical Skills
中级 Network admin skills
中级 Networks
熟练 Official Assignments
熟练 Operations Responsibility
初学者 Oracle
熟练 Process Management
熟练 Project Automation Service Upland
熟练 Project Management
熟练 Pulic Dealing
初学者 Reverse Engineering
熟练 Risk Assessment
熟练 SQL Server Management studio
熟练 System Administration
熟练 System Analysis
熟练 Team Building Facilitation
熟练 Team Management Skills
熟练 Technical Management
熟练 Wide knowledge of computers
熟练 Windows System Administration

语言

熟练 乌尔都语
熟练 英语

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