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概要
I am MBA graduate and since 2016 i am working as a Sales Coordinator for Mezan Beverages (Pvt) Ltd. nation-wide, and reporting to higher management regarding all kind of sale activities and sales analysis.
My previous employer was very satisfied with my ability to not only coordinate and complete several tasks at once, but also to maintain good customer relationships as i ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
工作经历
Sales Coordinator
Handle lifting plans of all regions with coordination of RSMs
Coordinate with shipping department according to plan
Prepare primary sale reports regions wise on daily basis
Prepare slab-wise reports for higher management
Prepare month, quarter and yearly reports
Manage sales targets region wise
Prepare distributor,s Incentive reports
Prepare Sale Staff Incentive reports
Manage AOP (Annual Operational Plan)
Prepare rank reports of ASM and RSMs
and other tasks that time to time set by Head of Sale and National Sale Manager
Customer Relation Manager
Performed general office duties and administrative tasks.
Analyzed and took countermeasures on weekly reports of Customer Feed Backs.
Managed the internal and external e-mails.
Prepared Monthly Activity Report
Made plans to conduct campaigns to enhance the customer satisfaction
Prepared Pre and Post analysis summaries of conducted campaigns
Analyzed and took countermeasures on weekly reports of Follow-up calls
Highlighted the problems that faced by customers and took countermeasures along with Operation
Management
Prepared and conducted in-house trainings (On Job Trainings)
Prepared and conducted customer meet event
Prepared reports for regional and head office
