概要

Highly motivated.

项目

Poverty reduction strategies in pakistan

工作经历

公司标识
Customer Support Officer
Logic Tech
Sep 2022 - 代表 | Lahore, Pakistan



Responding to customer inquiries and resolving their issues through email, phone, chat, or social media platforms.
Providing excellent customer service by actively listening to customers and understanding their needs, then addressing those needs promptly and accurately.
Collaborating with other departments within the company to ensure customer needs are met.
Keeping accurate records of customer interactions and transactions, documenting inquiries, complaints, and comments.
Providing product or service information to customers, educating them on features, benefits, and promotions.
Continuously improving customer support processes and procedures, striving to improve overall customer satisfaction.
Resolving complex issues, escalating to senior management as needed.
Maintaining a positive and professional attitude towards customers at all times.

公司标识
Data Entry Operator
Reliance Scale
Jul 2021 - Sep 2022 | Lahore, Pakistan



Enter and update data into computer systems accurately and efficiently
Verify and ensure the accuracy and completeness of data
Review data for deficiencies or errors and correct any incompatibilities
Research and obtain additional information for incomplete data
Maintain data confidentiality and security
Produce reports, create presentations and perform other administrative tasks as required

学历

University of Management & Technology (UMT)
学士, BSc, ‎
Human Resource, Human Resource Management
2025
governmnent college of science wahdat road lahore
中级/A级, , ‎
Computer Science
2021
Government high school awan town\'
大学入学/0级, , ‎
Computer Science
2019

技能

中级 Committed to Customer Services
熟练 Cooordination Skills
中级 Customer Support
熟练 Data Comparison
中级 Data Extraction
熟练 Data Management
中级 Data Mining
中级 Data Operator
中级 Data Research
中级 Email Etiquette
中级 Email Writing Skills
熟练 Fluent in English
中级 Google Sheets Command
中级 Hospitality Management
熟练 Microsoft Excel
熟练 Multitasking Skills
熟练 Presentation Skills
中级 Process Operations Handling
熟练 Record Keeping1
中级 Revenue Analysis
熟练 Security Principles

语言

熟练 乌尔都语
熟练 英语