概要

1. Working Experience as a Customer Services Executive in Mind bridge It\'s A Domestic campaign and international campaign as well I\'m there to Provide Best Consultation Regarding our company and Answer a Quries.


2. Working Experience as a Customer Services Executive in Milvik (BIMA) Mobile Pakistan.
Company Name ; Milvik (BIMA) Mobile Pakistan. Milvik is Basically a multinational Swedish company working with Jazz to provide Good Health Services to jazz and warid customers I\'m there to Provides Customer services and Answer Different kind of Quries regarding our Company and products .


3. Working Experience as a Team Leader in Milvik (BIMA) Mobile Pakistan As a Team lead my Duties is to Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. I\'m Also Responsible For any team issue and Resolve it and Ensure to provide the Best Working Environment For Team .


4. Experience working as Team Supervisor for customer care resolving and addressing issues .As a Complain Supervisor I perform a multi task like Received a Different types of complain in which customer Not Satisfied I supervise Agents to provide proper information to the customer and my Duties to Resolve all kind of complains I Received and if needed I call to customer to Satisfy them .


5. Experience working as Chat Support Executive and supervision of all chat support Platforms At Milvik (BIMA) Mobile Pakistan.As a Chat support Executive and Supervisor I Supervise All Social media platform of my company and provide Best Consultation or answers All kind of Quries through Social media like E.mails , official website, official what\'s App , Tawktoo and All .

工作经历

公司标识
(CSE) Customer Serivce Executive
Milvik mobile Pakistan
Sep 2019 - 代表 | Lahore, Pakistan

公司标识
Customer service Executive and Public relationship officer
Milvik Mobile Pakistan
Sep 2018 - 代表 | Lahore, Pakistan

1. Working Experience as a Customer Services Executive in Mind bridge It\'s A Domestic campaign and international campaign as well I\'m there to Provide Best Consultation Regarding our company and Answer a Quries.


2. Working Experience as a Customer Services Executive in Milvik (BIMA) Mobile Pakistan.
Company Name ; Milvik (BIMA) Mobile Pakistan. Milvik is Basically a multinational Swedish company working with Jazz to provide Good Health Services to jazz and warid customers I\'m there to Provides Customer services and Answer Different kind of Quries regarding our Company and products .


3. Working Experience as a Team Leader in Milvik (BIMA) Mobile Pakistan As a Team lead my Duties is to Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. I\'m Also Responsible For any team issue and Resolve it and Ensure to provide the Best Working Environment For Team .


4. Experience working as Team Supervisor for customer care resolving and addressing issues .As a Complain Supervisor I perform a multi task like Received a Different types of complain in which customer Not Satisfied I supervise Agents to provide proper information to the customer and my Duties to Resolve all kind of complains I Received and if needed I call to customer to Satisfy them .


5. Experience working as Chat Support Executive and supervision of all chat support Platforms At Milvik (BIMA) Mobile Pakistan.As a Chat support Executive and Supervisor I Supervise All Social media platform of my company and provide Best Consultation or answers All kind of Quries through Social media like E.mails , official website, official what\'s App , Tawktoo and All .

公司标识
Milvik Mobile Pakistan
Jan 1970 - 代表 | Lahore, Pakistan

公司标识
Senior Social Media Executive
Borjan (Pvt.) Limited
Jul 2023 - Apr 2024 | Lahore, Pakistan

学历

University of Lahore
学士, , Bsc science‎
Biology
所占比重 80%
2018
null
学士, , Biological science ‎
Life Sciences
所占比重 80%
2018
null
学士, , Biological science ‎
Biological Sciences, Bio Chemistry and Biotechnology
所占比重 80%
2018
Central College Of Science
中级/A级, , ‎
Pre_medical
2017

技能

熟练 Administration Skills
熟练 Attendance Maintenance
中级 Brand Advertising
中级 Brand Development
熟练 Brand Management
熟练 Cafeteria Management
熟练 Channel Sales Development
熟练 Chat Support Skills
熟练 Client Handling
熟练 Complaint Management
熟练 Computer Skills
熟练 Cooordination Skills
熟练 Customer Interaction Management
熟练 Customer Service Skills
中级 Database Impact
熟练 Drafting Skills
熟练 Email Marketing
熟练 Employee Administration
熟练 ERP Implementation
熟练 Fast Food Knowledge
熟练 Fluent in English
熟练 Guest Management
熟练 Housekeeping
熟练 Human Resource Planning
熟练 HVAC
熟练 Inventory Control
熟练 Italian Cooking
熟练 Korean Teaching
中级 Legal Compliance
熟练 Live Chat Handling
熟练 Low Voltage Systems Handling
熟练 Marketing Stratergies
熟练 Marketing Campaign Management
熟练 Medical Equipment Knowledge
熟练 Microsoft Excel
熟练 Microsoft Office 1
熟练 Negotiation Skills
熟练 O&M
熟练 Office Management
熟练 Organizing Skills
熟练 Petty Cash Managament
熟练 POS System Command
熟练 Procurement
中级 Proficient in Arabic
熟练 Real Estate Content Development
熟练 Recruitment Planning
熟练 Relations Management
熟练 Reporting Skills
熟练 Restaurant Management
熟练 Revenue Analysis

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