Surveys & Assessments

 Facilitating program department in baseline survey and need assessments in terms of forming data collection tools, sample size, training of data collection team.
Conducting interviews with line departments, conduct PRA exercise and administer questionnaires.
Ensuring data quality and data consistency during data collection and data entry, manage database and facilitating in data analysis,
Facilitating program department in first draft report of surveys (baseline & end-line and assessments) 

 Project design and implementation

 Assisting supervisor/line manager in documentation/desk review for all the project and give feedbacks and ensure alignment to minimum standards;
Ensure that implementation of field activities adheres to SIF’s monitoring and evaluation system;
Providing technical inputs in program development process and facilitating in log frame formation (e.g. indicators, MOVs and risk & assumption matrix development)

 Monitoring and Evaluation

 Developing M&E Plan for every new project in coordination with the project manager and Base MEAL officer and get it approved from immediate supervisor and the MEAL Manager.
Carrying out regular and routine field monitoring of program activities  and producing monitoring visit reports on the given format; conducting debrief sessions with relevant program staff and develop an agreed action plan; and report to MEAL Manager and Base Manager.
Carry out follow-up monitoring visits to materialize actions agreed in action plan, also maintain Monitoring-Action Plan Tracker at field level; and report to MEAL Manager.
To assist in planning and implementation of internal monitoring and evaluation exercises and impact assessments in terms of case/success stories and during project evaluation when needed.
Managing all internal evaluation activities of the base; systematically ensuring the analysis of results is shared with stakeholders.
Ensuring and supporting the completion of the beneficiaries’ database in coordination with program team.

 Accountability

Ensuring accountability at field level during program implementation by orienting program team and beneficiaries during activities.
Ensuring display of CRM banners and boxes are displayed and placed at activities intervention locations.
Ensuring by random verification that CRM is known by beneficiaries and SIF staff.

 Learning

To lead in identifying key compliance/quality questions and parameters capitalizing on the existing checklists and minimum standards for monitoring project performance.
Developing weekly and monthly reports.
Developing case studies or success stories.

• Responsible for data compiling, cleaning development of worksheets, tables, table formats, charts and graphs.
• Coordinating with program team to ensure the complete and timely availability of data.
• Reviewing the shared data and providing feedback.
• Developing monthly and quarterly performance indicator table to incorporate in the reports.
• Updating USAID PakInfo data entry system.
• Developing raw data sheets of reported data to further sharing with USAID and other stakeholders.
• Answering data calls from Chemonics home office at Washington, USAID, Sindh Government and different stakeholders.
• Supervising data entry operators and ensuring that data entry of all the activities is carried out as per requirements.
• Developing monthly, quarterly and annual reports of M&E department.
• Updating M&E database and maintaining the record of hard data files and soft data sets.

• Responsible for data compiling and cleaning of the data of all indicators;
• Develop worksheets, tables, charts and graphs for further reporting,
• Assisting M&E team in data collection, processing and analysis,
• Assisting M&E team to update USAID PakInfo and TraiNet data entry system,
• Assisting M&E Specialist to respond day to day data calls from Chemonics International Washington Office and USAID.
• Assisting M&E specialist in developing of monitoring and data verification reports
• Maintaining filing system for all M&E activities, reports and analysis.

• Ensured timely collection, processing, analysis and reporting of program data.
• Compiled summary reports of integral issues brought forth through complaints mechanism to field office management.
• Investigated and researched root cause of issues identified through complaint mechanism with resolution intent.
• Coordinated organization participation and support through inter-departmental information exchange.
• Assisted in developing the field implementation plan (FIP).
• Organized the monitoring and evaluation system through framework development, staff guidance, technical support and project review.
• Oversaw application of monitoring and evaluation activities.

Project Monitoring, Evaluation and Assessment:
• Participated actively in project planning, assessments, management and follow-up of relief operations in Taluka Garhi Khairo, District Jacobabad.
• Supported the internal/external evaluation of the program and gave input when adaptations needed to be done in accordance with the evaluation.
Program Implementation:
• Participated in the identification of the beneficiaries and the selection of an appropriate intervention system in accordance with ICRC criteria.
• Monitoring activities and making suggestions for adjustments where and when necessary.
Network, Contact and Communication:
• Cooperating with PRCS staff and volunteers, including training and transfer of competencies
• Ensuring efficient and smooth relationship between all parties involved in EcoSec activities and stimulating their participation
Data Collection and Information Management:
• Identifying the main actors and their agendas, as well as relevant economical, social and security concerns
• Compiling monthly EcoSec statistics for Islamabad and reporting on activities (field trip report, beneficiary list, distribution reports)
• Participating to the writing of other internal reports.

Food basket distribution among 4120 flood affected families at District Qambar Shahdadkot:
• In Partnership with Care International, distributed food baskets to 4120 families at district Qambar Shahdadkot.
PEFSA-II Emergency food security, livelihood and nutrition support to flood affected populations in Sindh.
• Livelihood restoration of 1500 wage workers HH with cash grants in 6 months at district Qambar Shahdadkot.
• Livelihood restoration of 500 vulnerable HH with agriculture and micro-business conditional cash grants support in 6 months at District Qambar Shahdadkot.
• Nutrition support to 2172 vulnerable HH for increased food security in 6 months at District Qambar Shahdadkot.
• 1632 HH Cash for work and Cash grants project for livelihood support and social security.
Implemented DEC-II livelihood project with Care International in at Tehsil Mehar, District Dadu.
• Management of grants given to 400 HH to restore their livelihood and start micro enterprises.
• 500 HH received backyard poultry support and;
• 732 women HH were helped to start small projects of community infrastructure restoration at their respective villages under cash for work model to increase their social security and improve their livelihood.

Operations:
Supervising all inbound contact center related operation which included but not limited to:
• Supervising all International Inbound Operations of TRG Karachi and reporting directly to Senior Manager
Operations.
• Managing a staff of more than 35 people including one supervisor and one Team Lead.
• Scheduling of all Response Analysts through a 24 hour working cycle.
• Maintaining Daily, Weekly and Monthly reports.
• Managing TRG’s 24/7 Global Receptionists program, which included answering of calls from TRG’s 27 global
locations from 7 countries including Brazil, Canada, Pakistan, Philippines, Senegal, United Kingdom and United
States.
• Managing key contact information for all the Top Management of TRG, including CEO, CFO, COO, Presidents, Vice
Presidents and Managers.

Market Research:
• Doing Market Research for US Based Auto Manufacturers.
• Editing on surveys of customers of Fortune 500 companies such as:
 BMW North America , America Honda Motor Association, Audi of North America, Volkswagen of North America and Mazda North America.
• Analysis of customer comments.
• Making sure comments are free from spelling or grammatical errors.
• Selecting proper Bulletins according to the set guidelines by clients and alerting respective dealerships across the United States.

Customer Support:
• Making outbound soft calls to the customers of Volkswagen of America;
• Communication with customers for Warranty Repair Order and New Vehicle Delivery.
• Documenting customer’s comments for forwarding the same to VW headquarters.