概要

I have working experience of more than 7 years mainly in US call centers (sales and customer service). I have excellent English communication and MS office skills especially MS Excel that I used almost in every company to improve their working methodologies and processes. I have typing speed of 42 WPM on standard English keyboard.
I have record of my punctuality and consistency at my work. I am energetic and enthusiastic worker who always got promoted because of hard work and innovative ideas.

项目

BOB forms
Distribution sheets using MS Excel

工作经历

公司标识
Customer service Executive
Cabcall Experts
Aug 2019 - 代表 | Rawalpindi, Pakistan

My role is to book cabs in UK over the phone and also handeling customer's issues related to their bookings.

公司标识
Quality Assurance Executive
Systems Ltd
Dec 2017 - Jul 2018 | Lahore, Pakistan

As a quality assurance Executive i have helped and improved working process of the working processes of quality department.

公司标识
Supervisor Dental Billing Team
Physician revenue group
Apr 2016 - May 2017 | Lahore, Pakistan

公司标识
Supervisor Sales team
Divine solutions
Dec 2015 - Apr 2016 | Lahore, Pakistan

公司标识
Supervisor quality department
Mindbridge Pvt. Ltd.
Jan 2014 - Oct 2015 | Lahore, Pakistan

I was responsible for the quality of sales made by sale agents

公司标识
Quality anlyst
Mindbridge Pvt. Ltd.
Jan 2014 - Jan 2015 | Lahore, Pakistan

I ran quality department as supervisor and my job was to make sure that agents are making legit sales and do not deceive the customer for that purpose we listened their calls

公司标识
Tele Sales Executive
Mindbridge Pvt. Ltd.
Aug 2013 - Jan 2014 | Lahore, Pakistan

公司标识
Tele Sales Representative
Global bridge communications
Jul 2012 - May 2013 | Lahore, Pakistan

公司标识
Science Teacher
Iqra school lahore
May 2010 - Nov 2010 | Lahore, Pakistan

学历

Virtual University of Pakistan
硕士, 科学硕士学位, MIT‎
Computer, English, Mathematics
CGPA 4.0/4
2017
University of the Punjab
学士, 艺术学士, Bachelors‎
Computer, English, Mathematics
所占比重 59%
2015
Lahore Board
中级/A级, 理学院(工程预科), Intermediate‎
等级 A
2010
Lahore Board
大学入学/0级, 科学, Matriculation‎
等级 A+
2008

技能

熟练 Active Listening
熟练 speak and understand in English
熟练 ability to type
熟练 Active Reading
熟练 Analytical Skills
熟练 Client Deailing
熟练 Conservation Awareness
熟练 Customer Services Oprations
熟练 English speaking and listening
熟练 English speaking
熟练 Experienced Sales Professional
熟练 Google Spreadsheets Knowledge
熟练 h Operations Management
熟练 Handling Assignments
熟练 Inbound Call Handling Skills
熟练 Internet Browsing
熟练 Manageability
熟练 Medical Activity
熟练 Persistence
熟练 Persuasiveness
熟练 Production Quality Monitoring
熟练 Pursuing News Stories
熟练 Report Writers
熟练 Social Media Headlining
熟练 speaking and listening
中级 Sweeping Knowledge
熟练 Tracking System Monitoring
熟练 uilding Relationship
熟练 مبيعات المشاركة
中级 Vape Knowledge
熟练 تواصل بوضوح
熟练 تجارة المبيعات
熟练 رعاية العميل

语言

初学者 罗马利亚雨
熟练 旁遮普语
熟练 乌尔都语
熟练 英语

Wasif 联系人

Saqib Ali
Devbeans