概要

I like to being a part Telecommunication industry.

工作经历

公司标识
Assistant Manager- GPON Operation & Maintenance
OPTIX
Mar 2016 - 代表 | Karachi, Pakistan


公司标识
Sr.Engineer
MULTINET PAKISTAN PRIVATE LIMITED
Apr 2016 - Dec 2018 | Karachi, Pakistan

Manage GPON Infra-structure and operation.
Supports team manager and performs management duties when manager is absent or out of office.
Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
Assists management with hiring processes and new team member training.

公司标识
Executive Field Operation
wi-tribe Pakistan Limited
Oct 2015 - Mar 2016 | Karachi, Pakistan

公司标识
Field Support Engineer
wi-tribe Pakistan Limited
Jun 2014 - Oct 2015 | Karachi, Pakistan

Working as a Field Support enginner in Wi-Tribe Pakistan responsible for ;
Provides guidance and training to customer personnel in establishing Educate customer about the product operation and maintenance procedures.
Coordinate onsite contractors for facility support as necessary.
Supervise all product installations and the related repair and maintenance activities when required.
Complete service orders and service reports in a timely manner.
Monitor the issue resolution status and time closely.
Act as the main point of contact for customers for any complaints, inquiries and issues.
Update technical manual and reference guides with the recent product updates and developments.
Develop training programs to assist support engineers to acquire necessary product expertise.
Takes ownership of customer issues and requirements and ensures they are resolved in a timely manner.
Determines and schedules appropriate support requirements for a region or area and participates in negotiating service level agreements.
Identifies and addresses the training and development needs of project managers and team staff.

公司标识
Field And Installation Engineer.
Augere Pakistan (Pvt.) Ltd. (QUBEE)
Aug 2012 - Sep 2014 | Karachi, Pakistan

公司标识
CSE
PTCL
Dec 2012 - Jul 2013 | Karachi, Pakistan

公司标识
Shop Management
Feb 2000 - Jan 2013 | Karachi, Pakistan

公司标识
Teaching Assistant
Jan 2010 - Dec 2012 | Karachi, Pakistan

学历

Hamdard University
硕士, 行政工商管理硕士学位, MS (Networks & Telecom)‎
Broadcasting and Internet, Communication Networks
等级 B+
2015
Hamdard University
学士, , Bachelors of Engineering‎
Radio Frequency
2012

技能

中级 C++
中级 Computer Hardware
中级 Curriculum Assessment
初学者 Customer Analysis
初学者 HTML XHTML
熟练 IT Analyst Problem solver Troubleshooting
中级 Lesson Planning
初学者 MCITP Windows Client and Comp TIA certifications
中级 Sales Retention