概要

A proven captain of the ship who has the ability to successfully plan, organize and utilize all of the resources allocated for a program. I have skills and natural abilities to be a tactical problem solver and can lay the groundwork for a project’s success. I always apply my 10+ years of progressive experience in website designing, website development, project management, application development, search engine optimization, content writing, social media marketing & sales on all projects, Dynamivs365 CRM & SugarCRM.

I have natural ability to get people on track in a project and then have everyone pulling in the same direction. I keep everyone on the same page by constantly being in touch with them and giving praise and criticism in equal measure.I have managed projects of various size and scope. What really makes me stand out is my ability to recognize the strengths of work colleagues and nurture their abilities. I’m good at analyzing all the dependencies and identifying all of the risks involved in a project. I have processes of track record by using my expertise to lead complex, multi-disciplinary projects to successful completion. I’m open for a suitable position with a company that offers professional environment with excellent rates of pay plus a range of benefits and bonuses.

项目

Program Manager
Onewood digital
AVC Saudia
stylo corporate website
Nishat Linen
Jaidad
Hellomaid
Graphic Work Portfolio
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工作经历

公司标识
Customer Success Manager
Techimplement
Mar 2021 - 代表 | Lahore, Pakistan

Dymanics365 | CRMSugar CRM
We bring businesses closer to their customers and fuel their growth. As a Software Development Company, we enable you to build, customize, and integrate latest CRMs within your business. From CRM Development to integration, maintenance to support, innovation to customization, we can do everything for you!

公司标识
Program Manager
Websouls
Sep 2019 - 代表 | Lahore, Pakistan

Websouls: A world’s leading Hosting and Domain Company.

Responsible for planning, executing, and finalizing custom software development projects to achieve total client satisfaction. Lead Content Writing, Social Engine Optimization, Social Media Marketing & Sales departments.

Duties:
1. Defining project scope, goals and deliverables.
2. Executing software development projects.
3. Produce effective technical and project documentation.
4. Tracking and reporting on the status of projects to stakeholders.
5. Promoting positive team morale.
6. Ensuring harmonious working relationships with key partners.
7. Ensuring that all elements of a project are executed accurately and within budget.
8. Escalating issues when necessary.
9. Finding out what the client wants to achieve.
10. Accurately estimating and meeting deadlines.
Identifying risks and road blocks that may hinder a project.
11. Establishing milestones, anticipating issues, and monitoring adherence to project scope, schedules and requirements.
12. Responsible for the overall quality of delivered software.
13. Mentoring members of the project team.
14. Agreeing the timescales, costs and resources needed.
15. Trouble-shooting software and hardware issues.
16. Monitoring and measuring performance at a project level.
17. Drafting and submitting budget proposals.
Error estimation and tracking.

公司标识
Project Manager
onewood Digital
Nov 2017 - Aug 2019 | Lahore, Pakistan

OneWood: We are working to be a trusted, globally recognized, visionary e-Commerce and digital transformation agency and we do this by propelling our customers to success in e-Commerce & digital transformation.

Majorly worked on HP, Stylo, AVC saudi client, OW own website, Loyalty App and Tang.

Responsible for overseeing the overall program design and integration.

Duties:
1.Ensuring that only capable people with the right skills and abilities are involved on a project.
2. Presenting a single face and point of call to a client.
3. Coordinating activities across projects.
4. Keeping an eye on program expenditure.
5. Identifying staff training requirements.
6. Maintaining project information systems.
7. Making sure all parties fully understand the terms and obligations of any contracts.
8. When required to escalating matters to project director.
9. Attending regular meetings with stakeholders and answering any questions asked.
10. Cultivating good and positive team dynamics.

公司标识
UX/UI Senior Designer
Jaidad.com.pk
Mar 2016 - Oct 2017 | Lahore, Pakistan

Jaidad.com.pk: A real estate property portal that get first mover advantage in real estate vidoes to bring inovation & educated people about real estate and their safe mode of investment.

Responsible for overseeing the overall project design and integration.

Duties: 
1. Work in close collaboration with Development and Product Management teams to develop initial strategy —addressing product, brand, marketing, content, and overall user experience.
2. Conduct user research including contextual interviews and usability testing, and present findings to customers/partners.
3. Create internal and external deliverable including conceptual diagrams, site maps, interaction flows, storyboards, schematics/wire-frames, and detailed functional specifications.
4. Work interactively; develop ideas from sketches to prototypes.
5. Collaborate with visual designers, design engineers, technical partners and project managers to generate superb design work.
6. Lead and manage both the overall process and team.
Thoroughly investigating projects that have failed and drawing conclusions from them.
7. Defining strategic business solutions based on a client’s broad goals.
8. Defining critical project milestones.
9. Clearly explaining to all concerned the benefits a project will bring once completed.
10. Negotiating any changes of a plan with stakeholders, colleagues and third parties.
11. Acting as a consultant to other company staff and giving them guidance on key issues.
12. Oversees project estimations and staffing needs.
Creating a positive and collaborative work environment for the team.
13. Being the daily project contact for clients.
14. Helping customers get the most out of the company’s innovative products and services.
15. Monitoring any project change and making sure it does not deviate from the original goals.

公司标识
Assistant Manager
Nishat Mills Limited.
Jun 2015 - Feb 2016 | Lahore, Pakistan

Nishat Linen is a Pakistani clothing brand which sells ready-to-wear, unstitched clothes. It is based in Lahore, Pakistan, and it is one of largest retailers in Pakistan.

Responsible for overseeing the team to manage online store and manage all other online activities. Organising online promotions, manage artwork for promotions, working with external and internal departments, overlooking stock balance and to manage social media as well. This includes supervising subordinates in their tasks, to look after any issue and solve the problem by coordinating with the concerned department. To make sure that online store is up and running efficiently.

Duties: 
1. Stock/Report Handling: Streamline the work flow between stock and online department to keep record of all stock physical report and data on monthly basis.
2. Conduct meetings to fix stock issues, guide them how online department works and what to require from stock.
3. To keep a record of all the shipments and ensure timely delivery of parcels issuing strict of handling fragile shipment, take all reports from TCS on monthly basis.
4. Customer Care Handling: Deal with daily customer to guide team for taking appropriate actions on unusual queries, resolve issue of customer queries, guide customer and team for long term customer relationship.
5. Website Development: Designed and developed multiple websites in collaboration with other departments of the company.
6.Maintenance of Corporate Website: Perform as admin to maintain Nishatlinen (NL) Corporate website.
Designed & Developed: Designing of event cards (Eid, Independence Day, Season’s greeting), presentation template design.
Monitored employee performance and developed improvement plans.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Submitted reports to senior management to aid in business decision-making and planning.
Trained team members in successful strategies to meet operational and sales targets.

公司标识
Assistant Manager Corporate Communication
Abacus Consulting
Apr 2011 - Jun 2015 | Lahore, Pakistan

Since 1987, Abacus has pioneered the business transformation services industry in Pakistan. Over our 30-year journey, we have evolved through a focus on building deep partnerships with global leaders and sustained investment in widening our global reach. We have constantly been expanding our operations and currently have offices in 5 countries, serving over 600 enterprise clients across the globe, with a special focus on emerging markets. We are passionate about being partners to our clients as advisors, consultants, technology specialists, systems integrators and outsourcers. For the people at Abacus, fulfilment is seeing our clients transform into truly great organisations.
Responsible for supports corporate communications from all technical aspects including web development, graphic designing, content development, event management, media coverage and software development.
Duties:

Supports Corporate Communications from all technical aspects including web development, graphic designing, content development, event management, media coverage and software development etc
Design and Development: Company portal, logos, ads, brochures, flyers, standees, websites, visiting cards, pensioner cards for ―Minister of Labor and Finance Afghanistan‖, ―azafa portal earning and spending points‖, badges designs, complete conference design work, designing of event cards (Eid, Independence e day, Season’s Greeting), presentation template design, certificates designing, company wallpaper designing, folder designs, booth wall designing, and corporate award art work) 
Technical Development: Handled Annual Staff Evaluation (ASE), Performance Assessment Form (PA). Career Development (CDP) Form to keep track of all consultants and coach’s data for annual appraisals and give technical support to end users whenever needed. 
Website Development: Designed and developed multiple websites in collaboration with other departments of the company. 
 Maintenance of Corporate Website: Perform as admin to maintain AbacusCcnsulting Corporate website and employee company portal. 
Designed & Developed “Abacus News”:  Abacus News is a quarterly published Newsletter. Abacus News has all the latest news of upcoming projects, major achievements, and latest project of different abacus verticals.    
The Abacus Prompt - Cover page it\'s newsletter of financial & account department cover letter that publish on monthly basis.   
Event Management Abacus Silver Jubilee: Provide complete design, development and event execution of Abacus Silver Jubilee corporate function 

公司标识
Trainee Software Development
SSA-Soft
Sep 2010 - Dec 2010 | Lahore, Pakistan

SSA Soft is an integrated IT solution provider. The company is managed by a team of leading IT professionals with decades of experience at international operating levels.
Responsibilities


Work with software developers and business team to completing software enhancements for new web-based system based on current system capabilities and new requirements.


Assist with development of design documentation to include database design, business assumptions, and processing rules.


Training Includes exposure to Agile methodology, multiple developing languages, integration tools, web tools, and database tools.


Debugged code and located root causes of problems by reviewing configuration files and logs.


Authored and maintained well-organized, efficient and successful manual test cases for entire team.


Evaluated function, performance and design compliance of every product against design standards and customer needs.


Planned and devised cohesive test plans for projects using PHP and .Net technologies.


Fixed issues effectively using tools and skills, increasing productivity and boosting workflows.

公司标识
web designer & developer
Mega Plus Pakistan
Mar 2006 - Dec 2007 | Lahore, Pakistan

学历

Government College University
硕士, , Msc Telecom‎
Telecommunication
CGPA 3.1/4
2009
Lahore College for Women University
学士, , BSCS‎
Computer Science
CGPA 3.2/4
2006

技能

中级 Technical Understanding
熟练 Accounts / Manager
熟练 Adobe Creative Suite
熟练 Adobe Dreamweaver
中级 Adobe Illustrator
熟练 Agile Application Development
熟练 Agile Project Management
熟练 Analytical
熟练 Analytical Skills
中级 Analyzing Information
熟练 Assertiveness
熟练 Client Resolution
熟练 Conservation Awareness
中级 Cooordination Skills
熟练 Cooperation
熟练 CorelDRAW
中级 CSS3
熟练 Customer Service Siklls
中级 Deadline Driven
熟练 Dependability
中级 Design Patterns
熟练 Drupal
中级 Embedded Programming
熟练 Energetic Skills
初学者 Fine Art Teaching
熟练 Front Office Support
熟练 HFO Operations Handling
中级 IIS
中级 Informing Others
初学者 JAVA
熟练 Javascript
熟练 Jira
中级 Joomla
中级 Jquery
熟练 Leadership Collections Handling
熟练 Legal Documents Management
熟练 Logo
熟练 Lotus Notes
熟练 LTN
初学者 Maya 3D
熟练 MS Office
中级 Operational Tasks Handling
熟练 Planning
熟练 Planning Skills
熟练 Pleasant
熟练 Proactive
熟练 Proactiveness
熟练 Project Administration
熟练 Project Coordination
中级 Project Manager

语言

熟练 乌尔都语
熟练 英语