Working here as Branch Operations Manager performing following duties,

Managing a Branch of 2 Billion+ portfolio (40+ percent of CA) and more than 10,000+ Number of Accounts - A (Flagship) Category Branch.
Branch of 15+ Team Members including Ops. & Sales.
Managing the smooth operations of the branch in compliance with banking regulations / policies and procedures with a view to minimize the operational risk and maximize profitability by ensuring the provision of quality service support in terms of product processing and service deliveries.
Maintaining and monitoring of branch operations (by checking of vouchers, GL reports and other system generated reports regularly) in order to strengthen the branch internal controls to ensure that processes and activities are carried out strictly in accordance with the laid down banking policies, procedures and SBP regulations to avoid any penalties.
Plan, direct and control the counter services / branch operations by distribution of work (job rotation) among branch staff through well-defined tasks and responsibilities while achieving timely and accurate processing of deliverables and provision of quality service to the customers.
Supervise all ATM matters and formalities regarding account opening, closing, and amendment matters to implement KYC / AML policies.
Preparation, analysis, maintenance and submission of all MIS reports to various departments (internal / external) in a timely and accurate manner as and when required.
Maintenance of Branch appearance such as cleanliness of branch premises, maintenance of notice board, proper functioning of computer systems etc. to ensure the Bank image and have an efficient working environment.
Ensure the High Standard of Services to boost branch productivity and business.
Ensure the needs, care and health of staff working under my domain.

Establish and improve the company\'s accounting system, processes and implement the financial management procedures.
Responsible & Assist. Manager for the budget and forecast preparation, the commission calculation, AP, AR and tax planning, etc.
Responsible for implementing the company\'s budget, AR Collection Plan and fund-raising plan, control expenditures and obligations.
Be In charge of Capital assets and inventory management and checking, filing financial documents and ensure the safety of the companys properties.
Handle and liaise with tax bureau, FBR, tax consultant, bank officer and relevant regulatory bodies for the company related matter.
Prepare and analyze financial statements on a monthly and annual basis.
Ensure compliance with accounting standards, regulations, and financial policies.
General Ledger Management.
Maintain and reconcile general ledger accounts.
Record and review financial transactions with accuracy and attention to detail.
Assist in the development and monitoring of annual budgets.
Prepare financial forecasts and variance analysis.
Oversee the processing of invoices and payments.
Monitor and manage receivables to ensure timely collections.
Prepare and file quarterly and annual tax returns. Stay updated on changes in tax laws and regulations.
Collaborate with external auditors during the annual audit process. Provide necessary documentation and support for audits.
Conduct financial analysis to identify trends, variances, and opportunities for improvement.
Provide insights and recommendations to the management team.
Identify and implement process improvements to enhance efficiency and accuracy.
Streamline accounting procedures to optimize workflow.

Worked here in Islamic Branch Operations as Branch Operations Manager performing following duties:

Managed a Branch of 4.2 Billion+ portfolio and more than 8,000+ Number of Accounts - A+ (Flagship) Category Branch.
Branch of 15+ Team Members including Ops. & Sales.
Assist sales team to achieve their assigned targets by contributing in Account Opening, Deposit mobilization, Cross Sell (Autos, Home Finance, PF, & Noor Cards) and also in Banca (Takaful) Contribution.
Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requested transactions and customer complaints, while ensuring service delivery is as per the prescribed standards.
Ensure all processes are followed as per Branch Operations guidelines & KYC/AML policy while ensuring Compliance and TATs are met.
Supervise and ensure compliance with Money Laundering and Terrorist Financing Regulations and Know Your Customer (KYC) Guidelines.
Ensure proper recording of transactions in the core banking system and maintain physical records.
Reconcile all cash transactions at the end of the day and balance the cash books on daily basis.
Ensure transactions and Daily Customer Receipts/Reports are accurate, complete and duly supervised before close of the business day.
Prepare, analyze, maintain and submit all MIS reports to various departments (internal / external) in a timely and accurate manner as and when required.
Maintain Branch appearance such as cleanliness of branch premises, maintenance of notice board, proper functioning of computer systems, UPS etc. to ensure an efficient working environment.
Provide information to Auditors, respond to their queries and ensure compliance within stipulated timelines.
Hold the custody of cash vault, security stationary and loan documentations and account opening forms.
Guidance and educate all the customers about Islamic Banking (IB) it\\\'s core values and the importance of IB in today\\\'s Banking.

Worked here as Branch Operations Officer ensuring the following,

Processing of Customer\\\'s requests against their account Updations.
Cheque Book & ATM delivery, Balancing and Destruction.
Locker issuance, maintenance, closure.
Clearing, Remittances and other related tasks.
Assurance of all the operational tasks are done with Bank\\\'s laid down procedure and policies.
Provide splendid customer services to customers in a friendly and courteous manner at all times.
Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly.
Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay.
Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.
Provide information to customers on their account status and account balances.
Open new bank accounts according to laid down rules and guidelines.
Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction.
Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions.
Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction.
Ensure that customers confidential information is properly protected and only used for official purposes.
Promote Team Work and prove to be an effective participant of the TEAM.
Responsible for CIF amendment and Dormant activation.
Delivery of Best Knowledge of Islamic Banking to attract them towards Islamic Banking.

Worked here performing following duties

Sales & Purchase data entries on daily basis
Filing & Record keeping of bills (sales & purchase)
Payments & Receiving data entries on daily basis
Stock of goods maintaining on daily basis
Updating and maintaining procedural documentation
Bank Reconciliation
Working on sales and purchase ledgers and journals
Working on Sales Tax Invoices on monthly basis
Dealing with Banks

Objective
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner.
Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities.
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols.
Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed.

Responsibilities
Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing of accounts.
Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller.Track, record, report, and store transactional information and special requests.
Provide a high level of customer service, offering answers and assistance with a smile.