I am a dynamic and results-oriented professional with a successful career in finance, management, administration, reports’ evaluation, and client relations in a fast-paced setting.
My key skills include Accounting and Finance | Financial Statements / Reporting | Banking Operations | Administration | Human Resource | Account Opening & Portfolio Management | Internal Controls | Strategic Planning & Analysis | Record Keeping | Customer Service | Relationship Building | SAP | Problem Solving | Communication Skills | Microsoft Office
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Expertly handle all operational work relevant to branches across the Pakistan, executive schedule, appointments and other official activities and follow-ups from all regions for timely compliance of internal regulatory instructions.
Render a keen eye for details to prepare correspondence, reports, documents and various MIS from all Regional and Area Operation Managers, also update and maintain database of all repartees and liaise with internal staff.
Cultivated and sustained relationships with clients to meet SLAs, and achieved desired objectives of the bank, actively responded to all customer queries and provided information as per standards.
Engaged with customers and processed financial transactions including deposits, withdrawals and check cashing.
Exercised hands-on approach to educate customers about bank\'s other products and services (cross selling) and generated leads, e-statements and passed them to concerned department.
Instrumental in responding to all customer queries and providing information as per defined standards. Delivered feedback to the Team Leaders about products and process to contribute to the Improvement.